Job Description We are currently seeking a highly motivated professional to join our Front Office Team as a Guest Service Agent on a casual basis.
Your responsibilities will include:
Deliver service excellence, from check-in to check-out and everywhere in between.Be the first point of contact for guests and visitors.Complete a wide variety of front office tasks, ensuring that every day is different, from selling the hotel's facilities to taking reservations and maintaining guest accounts.Provide passionate, knowledgeable, and friendly service to external and internal guests at all times.Answer all telephone calls in a professional manner according to brand standards.Reconcile cashier floats at the completion of each shift.Ensure guests who are not ALL - Accor Live Limitless members are briefed on features, benefits, and signed up for the loyalty program.Assist our guests with their requests.#J-18808-Ljbffr