Assistant Store ManagerBenefits:60% staff discountFree shoes upon commencement (2 free pairs of shoes per year)Opportunities for advancement in a constantly growing company with a strong presence in Australia and internationallyCompany bonus schemeUnlimited staff discount for family & friendsRecruitment referral program up to $1000Employee Assistance ProgramPaid maternity leave and super paid whilst on maternity leaveAccess to online shopping at heavily discounted ratesEarly access to your pay each weekThe Role:As the Assistant Manager, you will embody our great company culture and be an ambassador for our core values. Working together with the Store Manager to further grow our store and support the team.Our Assistant Store Managers play a central role in leading a passionate team to consistently provide superior customer service and deliver world-class experiences. We are looking for someone who has a bubbly personality, engages with customers, and is keen to develop their skills further.This role entails (but is not limited to) the following responsibilities:Assisting the Store Manager to enhance the customer experience and develop the teamManaging the store in the absence of the Store ManagerOngoing training provided to assist your career developmentCommitment to delivering outstanding resultsProviding exceptional customer experiencesAssisting in coaching strategies to achieve key performance indicators (KPIs)Providing a supportive and engaging environment for the teamWhat we ask you to bring to the role:Management skills, including coaching a teamAbility to engage and motivate a team to achieve KPIsA passion for retail and providing superior customer experiencesExceptional communication and organisational skillsAn abundance of energy, positivity, and an ability to build great team dynamicsAbility to work a Sunday to Thursday rosterAbout Us:Jo Mercer is a proudly Australian operated business since 1998. Our commitment to innovation and people is central to achieving a unique and supportive company culture.At Jo Mercer, we have grown to become one of Australia's most loved footwear brands by focusing on fashion, leather, and quality.Successful candidates will be contacted directly.Application Questions:What best describes your right to work in Australia?What salary are you expecting?Do you have any restrictions lifting up to 15kg?Do you have any restrictions using ladders to retrieve shoes?How many years of retail management experience do you have?