Jono and Johno supply quality outdoor equipment and fair dinkum service, at a great price. Started by two country lads from Warracknabeal in 2008 (yep, Jono and Johno), we are now a leading importer and retailer in the Australian outdoor power machinery sector. The company operates with approximately 40 team members across two retail stores - in Ballarat and Warracknabeal - as well as a thriving online business.About YOU!As a full-time team member in our Ballarat store, you’ll report to the Store Manager and split your time between retail duties, providing technical advice, and assisting with small engine repairs. You’ll be an integral part of a supportive and skilled team, ensuring our customers get the best advice and service in the industry.Working a fortnightly roster of 10 days, including every second Saturday, you will have the ability to:Provide a great customer experience both on the phone and in store.Provide accurate technical advice and expertise to customers regarding product enquiries.Recommend correct parts for chainsaw, mower, and all other outdoor power equipment.Carry out repairs on a variety of equipment, including stationary engines, trimmers, brush-cutters, chainsaws, and blowers.Servicing and maintenance, including repairing and replacing required parts.Assemble a range of different products.Advise on warranty claims including assisting customers with the warranty process and providing technical assessments.Ideally you will have:A trade qualification as a Small Engine Mechanic (Cert III in Outdoor Power Equipment or similar), or equivalent experience. Remuneration negotiations reflect your qualifications and/or experience.Proven mechanical aptitude, ideally with outdoor power equipment.Basic computer knowledge.Great communication skills including the ability to explain mechanical concepts to non-mechanical minds!Great attention to detail, with the ability to prioritise and multi-task.A team-first attitude!Enough about what we want…what is in it for you?We genuinely value our team - there is a strong camaraderie and Jono and Johno care about every one of their Jonos!Benefits include:Competitive remuneration of $35 - 38/hour + super.Relocation package available - including assistance with moving costs to Ballarat and short-term storage, if eligible.25% off our products.Onsite parking.Annual salary reviews.Career progression opportunities.$50 Jono and Johno birthday vouchers.Quarterly Parma Pub nights (fully paid for) with $200 cash prizes to be won.Regular team bonding lunch/breakfasts.Free access to our own qualified life coach.A supportive, relaxed, and fun team environment to let you shine and feel valued.Work/life balance is not just a buzzword with us; if you require flexibility, we’re happy to talk!Interested?Apply now! Please include in your application a resume and cover letter that highlights your skills and experiences.If you would like to see a position description, email jobs@jonoandjohno.com.auWe welcome applications from people of all backgrounds and experiences.Your application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a small engine mechanic?Do you have customer service experience?Do you have a current Australian driver's licence?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
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