The opportunityDelaware North Australia is seeking a passionate Manager to lead our team at the newly developed, prestigious Altis – an exclusive, invite-only members’ dining experience.In this role, you will oversee a dynamic team, ensuring service excellence through continuous feedback, support, and training. Your leadership will be key in delivering an unparalleled dining experience to our valued members.If you're excited by the opportunity to play a pivotal role in creating exceptional moments for our members within a culture of inclusion, growth, and purpose, we’d love to hear from you.What we offerAltis is a limited invite-only members’ space spanning three levels, making it one of the newest and most exclusive sports and entertainment memberships in the country.From the moment they arrive, members are immersed in an atmosphere of unmatched luxury and hospitality, where every detail is designed to transform moments into unforgettable memories.What will you do?Lead, mentor, and inspire a team to deliver world-class serviceFoster a positive, professional, and high-performance work cultureEnsure a seamless, personalized, and luxury dining experience for all membersEngage with members and VIP guests to enhance their experienceHandle guest inquiries, feedback, and concerns with discretion and professionalismMaintain the highest standards of service, presentation, and etiquetteEnsure all food and beverage service aligns with fine dining standardsMore about youStrong leadership skills to inspire and manage a high-performing teamAbility to train, mentor, and develop staff to deliver exceptional serviceA passion for delivering five-star, luxury dining experiencesStrong interpersonal skills to engage with high-profile members and VIP guestsAbility to personalize service and anticipate guest needsExtensive knowledge of fine dining service standardsStrong understanding of premium wine, cocktail, and food pairingsQuick thinking and problem-solving skills to resolve guest concerns smoothlyFlexibility to adapt to changing guest expectations and operational needsWho we areMarvel Stadium is one of Melbourne's top destinations for sports and entertainment, with an impressive capacity of 53,000. Serving as a regular host for Australian Football League teams, A-League matches, cricket tournaments, popular concerts, and various special events, Marvel Stadium buzzes with excitement all year long.Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.Together, we’re shaping the future of hospitality — come grow with us!At Delaware North Australia & New Zealand, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all backgrounds, orientations, and experiences. Be part of a team that celebrates diversity and thrives on collaboration.
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