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Northeast Auto Group in Hampstead Gardens is where it all began. Offering vehicle sales, servicing and parts support for several brands such as Northeast Isuzu UTE, Isuzu Trucks, Iveco Trucks and now SsangYong.
About the role At Northeast Auto Group, we pride ourselves on providing our customers with the best possible experience. With continued ongoing growth we now have an opportunity for a Service Advisor to join our Service team at our Hampstead garden's location.
As a Service Advisor your primary focus will be building strong relationships with our customers throughout their service, assisting with bookings, invoicing and vehicle collection.
Key Responsibilities Maintaining the customer bookings calendar and ensure it is always up to date Customer care – checking in, assisting with further queries and follow up Keeping lines of communication open between the service team and customers Assisting the service team with all customer facing aspects of the department Managing high levels of phone calls and emails About you We are looking for someone that is an excellent team player and provides first class customer service every time.
Customer Service experience Ability to communicate the value of our service and repairs Intermediate computer skills and DMS experience Outstanding communication and interpersonal skills Current Driver's License About Us Established in 1978, the Northeast Auto Group is a national award-winning automotive retail and service organisation employing 630 people in SA, VIC, QLD, NSW and NT.
Our group of companies include Light and Heavy vehicle dealerships, Engineering and Manufacturing division, Agricultural and Construction Equipment Solutions partnering with renowned and reputable OEM brands across the nation.
We are a high-performance business. Our success is built on hard work and skilfulness. We employ the best, and we invest in our people to make sure their knowledge is second-to-none. We go the extra mile, and we will always deliver.
Ready to make the move?
Accelerate your career and apply now.
*Please note that as part of the recruitment process you may be requested to undergo various pre-employment checks, such as a Right to Work in Australia Check, National Criminal Police Check or a Pre-Employment Medical.
Northeast Auto Group is an Equal Opportunity Employer and welcomes applications from a diverse range of backgrounds to apply for our positions. Northeast Auto Group is committed to creating an inclusive work environment for all employees.
In order to maintain a safe work environment and comply with legal regulations Northeast East Auto Group conducts random drug and alcohol testing as part of its employment policies.
Respectfully, no agencies please.
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