Travel Agents/Consultants (Hospitality & Tourism)
Full time
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We have an exciting NEW role for a “Travel Hotel Manager” with Vision Hotels. The successful candidate must be open to relocation within Australia to cover managers' holidays and peak seasons. This means you'd be available to relocate at short notice and love adventure!
If you have experience in the accommodation sector and have a passion and drive to succeed in a managerial role, then look no further. A good understanding of maintenance and overseeing renovation projects would also be highly regarded.
You would be responsible for achieving efficient and effective hotel operations and delivering superior customer service and quality outcomes; maximizing profitability and enhancing the guest experience through effective management strategies and initiatives.
Package
$65,000 per annum salary, $20,000 towards a free onsite hotel room PLUS KPI bonuses!
Tasks & Responsibilities
* Manage daily operations within each department of the hotel, including Front Office, Housekeeping, and Maintenance, providing effective leadership, guidance, and communication.
* Manage the operational performance of the hotel through meeting and exceeding set budgetary requirements.
* Maintain strong working relationships with the Directors and stakeholders and ensure open lines of communication are maintained.
* Manage and resolve guest complaints in a timely and appropriate manner to ensure optimum guest satisfaction.
* Ensure the hotel is compliant with all company guidelines, as well as federal, state, and local laws including WH&S, licensing, fire regulations, and essential services.
Qualifications & Requirements
* Experience in a managerial position in a similar role/industry.
* Experience using RMS.
* Must be happy to travel throughout Australia and stay at our hotels to cover when managers are on leave.
* Great with people and ability to build rapport easily.
* Passionate and motivated to succeed.
* Be part of a growing business with opportunities for advancement.
* Accommodation included within remuneration.
* Opportunities to advance within a growing company.
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as a Hotel Manager?
* How many years' experience do you have as a Travel Manager?
* Do you have a current Police Check (National Police Certificate) for employment?
* Which of the following property management systems (PMS) do you have experience with?
* How much notice are you required to give your current employer?
* Are you willing to relocate for this role?
* Are you available to travel for this role when required?
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