More than 4 years of relevant work experience required for this roleWork visa can be provided for this roleExpected salary: $95,000 - $130,000 per yearAbout Us: Exceptional Kangaroo Island provides high-quality guided experiences showcasing the unique wildlife, ecology, culture, and landscapes of Kangaroo Island. We pride ourselves on delivering immersive, sustainable, and memorable tours for a global audience. We collaborate with other hospitality and tourism businesses to offer an integrated package of experiences as part of a Destination Management Company catering for selected international and domestic markets.Position Overview: We seek an experienced Business Services Manager to oversee the delivery of exceptional tours that integrate photography, bird-watching, cultural storytelling, and safari-style operations. This role requires a deep understanding of diverse ecological settings, a strong connection to international wildlife tourism networks, and an appreciation of business management principles. The successful candidate will be an ambassador for sustainable tourism and demonstrate leadership in crafting outstanding guest experiences.Qualifications: AQF Bachelor Degree or equivalent or 5 years relevant experience.Tasks and Duties:Providing high-level administrative, strategic planning and operational support, research and advice to senior management on administrative matters such as staff management, financial planning, facility management and information services.Developing and managing the organisation's administrative, financial, physical and staff resources.Developing and implementing administrative, financial and operational procedural statements and guidelines for use by staff in the organisation.Analysing complex resource management issues and initiatives that affect the organisation, and preparing associated reports, correspondence and submissions.Providing information and support for the preparation of financial reports and budgets.Leading, managing and developing administrative staff to ensure smooth business operations and the provision of accurate and timely information.Representing the organisation in negotiations, and at conventions, seminars, public hearings and forums, and promoting existing and new programs and policies.Recruiting and training specialist tour guides through the development and implementation of a comprehensive training package.Providing after-hours on-call management support.
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