Windows Server, Office 365, Networking, Active Directory
IT Support Engineer
A company that delivers cutting-edge solutions in cloud computing, cybersecurity, and comprehensive support services tailored for SMEs.
$70,000 - $80,000 salary + Super To apply, click on the link or email your CV to or call 0485 858 848 Windows, Office 365, Active Directory, Azure, Networking Candidates must have full right to work in Australia WHO ARE WE?...
A Managed Service specializing in delivering comprehensive cloud solutions, cybersecurity expertise, and dedicated support tailored for public sector clients.
With a focus on 24/7 support, proactive monitoring, and compliance management, we ensure seamless operations while safeguarding sensitive data.
Our customized approach, coupled with a commitment to excellence, empowers public sector organizations to leverage technology effectively, mitigate risks, and achieve their strategic goals with confidence.
WHAT WILL YOU BE DOING?...
Our team starts each day solving problems in cloud computing, cybersecurity, and client support.
They use their troubleshooting skills to diagnose and fix issues for our public sector clients.
Acting as the first point of escalation from frontline support, they quickly address technical challenges and offer clear guidance.
Alongside this, they handle system maintenance tasks like updates and patches while keeping detailed records of their fixes to build our knowledge base.
For more complex incidents, they step in with their expertise to resolve them efficiently.
Throughout, they stay in direct contact with clients, providing clear updates and support to build trust and keep things running smoothly.
YOU NEED TO HAVE...
Proficiency in M365 tools (Teams, SharePoint Online, Exchange Online) Demonstrated network support skills (DNS, DHCP, switches, routers, VPNs) Excellence in troubleshooting software and hardware issues Ability to provide responsive and customer-oriented IT support The ability to manage multiple tasks, prioritize workloads, and exhibit strong time management IT'S NICE TO HAVE...
Experience working within an MSP ITIL Certification TO BE CONSIDERED...
Please either apply by clicking online or emailing me directly at, or for further information, please call 0485 858 848 .
I can make myself available outside of normal working hours from 7am until 10pm.
If unavailable, please leave a message.
By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.
Also, feel free to connect with me on LinkedIn!
I look forward to hearing from you.
Key Skills
Windows Server, Office 365, Networking, Active Directory
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