Technical Business Analyst - South Bank, QLD Job no: 523595 Brand: Product and TechnologyWork type: Full time Location: Queensland Categories: Information & Technology Your Responsibilities: Facilitate business requirements gathering / user story mapping Analyse business requirements, management systems, process performance, and technical solutions Conduct gap analysis and provide recommendations to relevant stakeholders Defining detailed product requirement documents and definitions that promote scalability, smart practices, and an intuitive platform Documenting requirements by studying business functions, gathering information from users, and evaluating output Working with engineers, solution architects and test teams to develop, test and implement platform features and bug fixes Identifying key business/system processes, business rules, functional & non-functional requirements Assisting with the configuration and development of system enhancements and innovation Who you are: Minimum 3 to 5 years technical business analysis Good quality documentation skills, both technical and non-technical Sound business analysis skills, including solution definition, business process flows, impact analysis, problem resolution and reporting Added Advantage: Travel industry domain experience Agile software development methodology experience Working with external vendors and suppliers End to end understanding of development processes Technical experience Culture: You will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd. Our People: FCTG is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disabilities. Development: Individualised Learning & Development pathway options. Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more. Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more. Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within. Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym. Mental Health: Support and Employee Assistance Program for staff and family. Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025). Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave. Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment. Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr