Are you passionate about solving complex technical challenges and working on innovative identity and access management solutions? This is your chance to be part of a forward-thinking organisation that provides authentication services to Australia's top research institutions, universities, and government agencies—powering breakthroughs in fields like human genomics, astronomy, and social sciences. As a Solutions Engineer, you’ll play a pivotal role in integrating identity providers and research applications into a growing network of research solutions. You’ll work with cutting-edge authentication technologies, configure secure access workflows, troubleshoot technical issues, and engage directly with research communities to enhance their capabilities. What You’ll Be Doing: Configuring and maintaining identity infrastructure to support secure access for research institutions. Translating technical requirements into practical identity and access management solutions. Troubleshooting authentication issues and providing expert technical support to stakeholders. Developing and maintaining documentation, knowledge base articles, and technical guides. Staying up to date with emerging standards and technologies in identity management. Supporting cybersecurity efforts by assisting with security audits and vulnerability assessments. Things To Love: Work on innovative solutions that enable groundbreaking research across Australia. Flexible work arrangements – hybrid work options available.