Front Office Receptionist
An exciting opportunity has arisen to join the dynamic Front Office team at Maya Maya, a luxury accommodation in the Swan Valley.
Located in the heart of the Swan Valley, Maya Maya offers 32 boutique rooms overlooking the beautiful Swan River.
About the Role
This is a hands-on and autonomous role involving all aspects of Front Office reception, reservations, guest services, and administration.
* Providing friendly bespoke customer service
* Promoting the business to achieve accommodation sales
* Processing reservations
* Assisting leisure, wedding, corporate and conference guests
About You
The successful applicant will demonstrate:
* A passion for customer service
* Strong skills in promoting and selling accommodation services
* Excellent communication and interpersonal skills
* Time management skills and a sense of personal responsibility
* Maturity and a high standard of personal presentation
Requirements
We are seeking an experienced Front Office Receptionist with:
* Previous front office/reception experience
* Experience with Front Office booking systems (CMS GuestCentrix Property Management System)
* Knowledge of Outlook and other guest services systems
What We Offer
This is a great opportunity to highlight your skills within a friendly and dynamic team environment under the banner of the highly successful Mandoon Estate brand.
How to Apply
Please submit a brief letter of introduction, CV, and current references addressed to the Head of Hotel Operations, Maya Maya at Mandoon Estate.
Your ongoing employment is conditional on providing a National Police Certificate that clearly shows no disclosable court outcomes or pending charges across Australian Police jurisdictions.