Are you a passionate leader dedicated to exceptional customer service? We're seeking a Café Manager to lead our talented team at Miss Maud Rockingham About Us It’s no accident that we’ve been warming the hearts of our customers for over 50 years Great coffee, handmade cakes, the best sausage rolls, delicious sandwiches, welcoming service and a fantastic team are the ingredients to our success The Role As a café manager at Miss Maud, you'll spearhead café operations by supervising and training staff, ensuring exceptional customer service, and maintaining smooth daily functions. This dynamic role demands strong leadership, excellent organisational skills, and the ability to thrive in a fast-paced environment. Responsibilities: Lead and Inspire: Motivate, support, and manage a diverse team, fostering a positive and collaborative work environment. Customer Service Excellence: Uphold Miss Maud’s high standards of service, presentation, and cleanliness. Deliver memorable customer experiences and maintain a welcoming atmosphere. Operational Oversight: Manage day-to-day operations, including financials, inventory, and staff scheduling. Drive sales growth while ensuring the highest quality standards. Hands-On Approach: Be actively involved in café operations, supporting your team and tackling various tasks to keep the café running smoothly. What We’re Looking For: Proven Leadership: Experience in a fast-paced environment with a strong track record in team management and customer service. Customer-Centric Attitude: A passion for delivering outstanding service and creating a friendly, engaging environment for customers. Operational Expertise: Ability to manage financials, inventory, and daily café operations efficiently. Team Player: Motivated to inspire and develop your team, with a proactive approach to problem-solving. Experience Required: 2 years of previous café or restaurant management experience preferred. What We Offer: Great Work-Life Balance: Enjoy flexible hours with day shifts only and alternate weekends off. Supportive Environment: Be part of a team that values quality, customer satisfaction, and collaboration. Career Growth: Opportunities for professional development and advancement within our well-established company. Perks: Competitive salary and staff discounts. Ready to lead a thriving café and be a part of our amazing team? Apply now to become a Café Manager at Miss Maud