A unique opportunity for someone to utilise their experience gained in the associations sector for a unique and growing Tech consultancy business.
The Company
A Tech consultancy for NFPs/Associations
Looking for
A personable, tech-focused individual with experience working in Associations/NFP.
Role Description
This is a great opportunity for a professional who is embedded in the associations/NFP space to join a tech consultancy in a consultative capacity. You will understand the modern operational goals of this sector in a digital world and be able to engage and communicate efficiently to ensure maximum efficiency with their CRM/software implementation. This is a long-term relationship-focused role and we are looking for a natural communicator and engaging professional who can bring their knowledge of the industry to do great things. This isn't a technical role but requires a good understanding of CRMs and digital transformation.
Purpose of the Role
The consultant will be responsible for providing solution leadership while implementing and migrating clients to new CRM in the Cloud. You will work very closely with clients and their teams to understand and translate their business requirements into solutions. The consultant will also be responsible for troubleshooting issues and providing ongoing support for system enhancement.
Experience/Skills Required
* Be well versed in a CRM (not specific) - Dynamics, HubSpot, IMIS, etc.
* Previous experience working for an association or NFP - this is essential.
* Strong problem-solving and troubleshooting skills.
* Strong communication and collaboration skills.
* Being self-driven and proactive in tackling complex problems.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Consulting, Customer Service, and Information Technology
Industries
IT Services and IT Consulting
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