South Hedland, WA | 38 hours/week (Extended hours in July & August) Join a Team That Values Your Skills!
An exciting opportunity has arisen for a customer-focused and highly organised Customer Service Officer to join ITP Accountants – South Hedland.
If you love a dynamic role with variety, enjoy supporting clients, and have strong admin skills, this is the perfect opportunity for you!
Why Join Us?A professional, supportive team – Work alongside experienced accountants in a fast-paced yet friendly office.Varied & engaging work – No two days are the same!
From client service to admin support, this role keeps you on your toes.Career stability & growth – A full-time, long-term opportunity with potential career progression.Employee benefits – Access to training, discounted tax services, and well-being initiatives.What You'll Be DoingAs the Customer Service Officer, you will:
Be the first point of contact – answer calls, emails, and greet clients professionally.Provide comprehensive client support – answer questions, confirm sensitive tax information, and resolve enquiries.Maintain accurate client records and databases.Prepare and process administrative documents – invoices, statements, and correspondence.Assist accountants with various client admin tasks.Keep the office tidy & running smoothly – juggle competing priorities while staying organised.What We're Looking ForProven experience in customer service or administration, ideally in accounting or professional services.Excellent communication & interpersonal skills – ability to liaise with diverse clients.Strong organisational skills & attention to detail.Ability to stay calm under pressure & manage competing priorities.Tech-savvy – confident in Microsoft Office and comfortable with CRM systems & phone line switching.A friendly, professional, and proactive attitude.Full-time role (38 hours per week) – extended hours in July & August (busiest period).No leave can be taken in July & August due to workload demands.Start Date: No Later than 15th May 2025.About UsITP Accountants is a trusted accounting firm with a strong presence in South Hedland.
We provide high-quality tax and accounting services, focusing on long-term client relationships, innovation, and continuous improvement.
How to ApplyApplications close: 20th April 2025.Apply via Seek with your resume.
Please ensure covering letter attached outlining job suitability.
Apply now and become a key part of our growing team!
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