At Metcash, you're part of something bigger. You have all the perks of a small business heart, without missing out on the big business support.Being part of something bigger means you're part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a sea of opportunities to develop yourself, grow your career, thrive your way and make your mark. And you'll be part of our high performing team, where you reap the rewards of our collective success now and into the future. About the Opportunity Are you passionate about driving business growth, building strong relationships, and helping suppliers succeed in a digital marketplace? At Metcash, we're transforming how suppliers connect with retailers through Sorted, our innovative technology platform.As a Supplier Success Partner, you'll play a key role in ensuring top suppliers maximise their potential on Sorted, accelerating sales, and strengthening their engagement with our ecosystem. This is your opportunity to drive digital adoption, influence strategy, and make a lasting impact on the future of independent retail. In this Role As a Supplier Success Partner, you'll be at the centre of innovation, collaboration, and problem-solving. Your responsibilities will include:Develop and manage relationships with key suppliers, ensuring strong engagement and business alignment.Support suppliers in optimising their performance on Sorted, removing adoption barriers, and driving sales growth.Partner with internal teams, including Merchandise, Marketing, and Promotions, to enhance supplier success.Provide strategic guidance and support for supplier self-service adoption. Digital Adoption & Change Management Guide suppliers through digital transformation, ensuring smooth onboarding and ongoing engagement with Sorted.Address adoption challenges and support platform enhancements to maximise supplier success.Keep suppliers informed and engaged through system updates and feature improvements. Performance & Continuous Improvement Track and analyse supplier engagement and performance, providing insights to enhance sales and platform adoption.Collaborate cross-functionally to optimise workflows and improve the supplier experience.Drive initiatives that support continuous improvement and innovation within the Sorted platform. You're Likely a Match If You Have Experience in Sales, Promotions, Account Management, or Project Coordination, ideally within FMCG, retail or e-commerce.A proven ability to drive adoption of new technologies, with success in both implementation and ongoing management.Proficiency in Microsoft Office (Excel, Word, SharePoint) and experience managing product data processes.A customer-first mindset, with the skills to turn challenges into solutions.Strong problem-solving abilities and the enthusiasm to thrive in a dynamic, fast-paced environment.Bonus points for experience in retail, e-commerce or related industries!If you're driven, collaborative, and ready to lead the charge, this role is for you. Apply now and join Metcash in transforming the future of independent retail. Life at Metcash Experience a supportive and flexible work environment. We are a FlexReady accredited workplace!Enjoy a 5th week of annual leave every year after your first year.Benefit from 2 well-being days and 1 volunteer day annually.An abundance of learning, development, and career growth opportunities.12 weeks of gender-neutral paid parental leave for primary carers.Proudly awarded "Bronze Employer for LGBTQ Inclusion".️A neutral gender pay gap of under 5% as published by WGEA .Gold accreditation by Mental Health Australia.Incredible value discounts and perks through our team member app, "Our Local". About Us Metcash is Australia's leading wholesale distribution company, with revenue exceeding $18 billion in FY24. We're also an ASX top 100 listed company.We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the 'Best Store in Their Town' by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer. Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts. We welcome applications from individuals of all backgrounds, including First Nations. If you have any specific support or access needs, please don't hesitate to inform us when you apply. Rest assured; your personal information will be handled with the utmost confidentiality in accordance with applicable privacy laws.Join us and be part of something bigger!