Description Your day-to-day • Assist in planning, executing, and monitoring marketing campaigns, both online and offline • Coordinate seasonal promotions and special offers, ensuring they align with the hotel's objectives. • Assist in the creation and distribution of promotional materials, including digital content, brochures, and newsletters. • Manage and update the hotel’s social media accounts and create engaging content to attract and retain guests • Create engaging and relevant content (posts, blogs, photos, videos) to promote hotel services, events, and special offers. • Monitor social media trends and competitor activity, recommending new strategies to stay ahead in the market. • Support the sales team in organising hotel inspections, organising amenities and general team admin, and to a lesser extent generating leads, manage client relationships when necessary. • Assist the Sales team with lead generation and prospecting, including responding to inquiries and preparing quotes. • Prepare and maintain sales presentations and proposals for corporate clients, event planners, and group bookings. • Coordinate communication with potential and existing clients to ensure they have all the necessary information to book the hotel. • Assist with the planning and coordination of special events, conferences, and group bookings to ensure smooth operations. • Work closely with other departments (e.g., operations, catering) to ensure client needs are met. • Conduct market research to identify trends, potential opportunities, and competitor offerings. • Assist in preparing reports on marketing performance, sales activities, and the effectiveness of marketing initiatives. • Build and maintain relationships with clients, stakeholders, and local businesses to enhance the hotel’s profile in the community. • Assist in managing the customer database and maintaining records of client interactions and feedback. What we need from you • Proven experience in sales and marketing, preferably in the hospitality industry. • Strong communication and interpersonal skills. • Proficiency in Microsoft Office Suite and social media platforms. • Ability to work independently and as part of a team. • Creative thinking and problem-solving skills. • A positive attitude and a passion for delivering exceptional guest experiences.