Great opportunity to join our growing ACT Workers Insurance business Make a real difference providing quality outcomes for our customer and business Canberra location – permanent opportunity About the role In this role, you provide purposeful leadership and direction to create a high performing team environment, providing oversight and management of team operational/strategic activities in line with financial and divisional objectives.You'll provide outstanding leadership through role modelling, consistent coaching at all levels to strengthen skills and productivity; and drive performance and outcomes through activities that build team engagement and employee satisfaction.What you'll do Drive performance of the team that delivers results against the business strategy and financial targets Motivate, develop, and engage team members to drive results and create a high performing team Manage day to day workflow; resources, productivity and efficiency, ensuring performance objectives Seek advice from Technical Advisor and Injury Management Advisor regarding complex decisions Analyse data and reports to identify trends performance improvement Build, enhance and maintain quality relationships with all internal and external customers What you'll bring Desirable 5+ years' experience leading and coaching teams Demonstrated experience in claims management, personal injury claims or an associated field Proven experience leading a team of people with ability to lead, engage and motivate others Ability to understand data, identify area of opportunity and deliver to business targets What we can offer you Competitive benefits package and excellent work culture Excellent discounts on a range of retail favourite stores as well as insurance products A range of flexible working and leave options, including 20 weeks paid parental leave and 4 weeks paid secondary carers leave Invest in your brighter future with ongoing study support and career development programs Employee benefits | Suncorp Group | Suncorp Group About Suncorp Group We're proud to be a part of the Suncorp Group family alongside some of Australia's most trusted and diverse names in insurance.Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most – while helping to evolve and innovate the ways we can serve our community every day.That comes with all kinds of exciting opportunities for you to grow your own career.Whether you're guiding people through life's biggest moments or providing them with support in times they need it most, you'll be driven forward by our shared customer obsession and supported at every step of the journey.If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact ****** for a confidential conversation.