Tennant Creek, Northern Territory 0860, • Full-time
Description
CASPA SERVICES LTD - POSITION VACANCY - NDIS Care Coordinator - Tennant Creek
ABOUT THE ROLE
We are seeking an NDIS Care Coordinator & Training Facilitator to join our team in Tennant Creek. In this role, you will be responsible for overseeing and managing NDIS accommodation, daily living, and community support programs, ensuring alignment with participant goals and NDIS plans. You will lead and guide Disability Support Workers by delivering training on Therapeutic Crisis Intervention (TCI), implementing CASPA policies and procedures, and developing comprehensive care plans. Your responsibilities will include ensuring compliance with NDIS plans and CASPA policies while promoting a culture of continuous improvement, innovation, and service excellence within housing and NDIS supports. Additionally, you will manage rostering, facilitate onboarding processes, and collaborate on strategic initiatives to expand and enhance CASPA’s NDIS programs.
Key Responsibilities
* Lead a proactive and positive team culture, ensuring a collaborative and inclusive environment
* Provide comprehensive management and support to Disability Support Workers
* Conduct and facilitate site-specific inductions, orientations, and TCI training for Disability Support Workers
* Ensure service delivery aligns with individual NDIS plan budgets, maintaining fiscal responsibility without compromising service quality
* Reporting to the National NDIS Operations Manager, the NDIS Care Coordinator will oversee the day-to-day management of accommodation, daily living, and community supports, ensuring services align with participant goals
* Ensure timely reporting of both unauthorised and authorised restrictive practices in accordance with CASPA policies and NDIS Quality & Safeguarding Commission legislative requirements
* Offer expert advice on housing, daily living, and community support matters, ensuring alignment with participant needs and local service availability
* Collaborate with the National NDIS Operations Manager and other departmental leaders to foster stakeholder engagement within the local community
* Fully manage rostering across programs, ensuring compliance with the SCHADS Awards
* Manage onboarding for new service users, including developing service agreements, quotes, rosters of care, and individual support plans
* Work with the National NDIS Operations Manager to identify opportunities for promoting and expanding CASPA’s NDIS programs
* Oversee WHS responsibilities, including timely reporting of maintenance issues, conducting monthly site audits, and ensuring compliance with safety protocols
EMPLOYEE BENEFITS
* CASPA offers well-being support through Telus Health, including free, confidential coaching and support from a team of expert clinicians
* As a CASPA employee, you can Salary Package up to $15,900 per year for general living expenses plus an additional $2,650 of your pay each year for entertainment benefits such as dining out, hiring a venue, or paying for holiday accommodation.
* CASPA has a partnership with Summerland Bank through their Priority Partner Program. CASPA employees can assess special banking benefits
* CASPA has a partnership with Medibank, and all employees can access benefits and discounts with Medibank
* Comprehensive systems, including a Human Resources Information System and a Central Rostering System
* Pay Increase on your Anniversary or Promotion Date
* Generous Leave Entitlements
* Supervision Sessions and opportunities for Internal Training, Career Growth & Progression
ABOUT THE ORGANISATION
CASPA Services Ltd is a not-for-profit organisation providing a range of specialised care services to support complex trauma-based needs for children, young people, families, and people living with disabilities. Our programs include Therapeutic Intensive Residential Care, Intensive Family Preservation, Therapeutic Foster Care, Restoration, and other associated care types, we are a registered NDIS provider and operate a social enterprise Maintenance and repairs business.
If you are looking to join a committed team making a powerful difference in the lives of children and young people, we would love to hear from you. CASPA is a Child Safe, Equal Employment Opportunity (EEO) employer and strongly encourages Aboriginal and Torres Strait Islander people to apply.
HOW TO APPLY
Please submit your application via the CASPA Careers Website or, where applicable, the SEEK Website.
We encourage you to apply ASAP! We reserve the right to close this campaign at any time if we receive a high volume of suitable applications.
Applications will be assessed as received.
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