CGL – Retail Services is the retail marketing division of the Clemenger Group. With our two market-leading brands, Creative Activation and Clemenger Field Marketing, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and auditing.Clemenger Group is an endorsed Work180 employer of choice, recognised for our commitment to helping women thrive by raising workplace standards.Job DescriptionWe are looking for a client-focused and confident individual that isn't afraid of jumping straight into the deep end and working in a fast-paced environment. The purpose of this role is to support the National Program Manager and field management team with operating, delivering program data inputs and reporting. Time Management, attention to detail, and juggling conflicting priorities are essential in this role; if you can work under pressure, you will find this role an interesting and challenging opportunity!Specifically, this role will provide operational and administrative support to the National Program Manager and National Field Manager for the Coty program. You will be responsible for monthly activity set up and POS allocation, management of program assets, management of monthly installs and liaison with our logistics partner, TCC.Primary Responsibilities:Develop and manage operational processes and procedures to ensure efficient and effective field and client timelinesEnsure timelines agreed between client and field team are adhered toWork with BI to deliver on outcomes to timelinesManage and lead end-to-end processes for field team recruitmentTactical Project ManagementWork closely with the National Program Manager to develop and implement minimum reporting standardsUnderstand trends and patterns in data and provide insights to National Program ManagerProgram OPS reporting – weekly, monthly, quarterly and at other times when requiredKey Requirements:Confident and highly capable with technology platforms - particularly with ExcelNaturally able to problem-solve in order to find the right outcome quicklyWorks positively and manages stress under pressure and to tight timelinesFlexible mindset - open to other ideas and able to change direction if requiredHighly organized with diligent attention to detailNatural team player that wants to actively contribute to the team cultureAlways takes pride in the brands, the business and the teamAbout You:At least 3 years’ experience in client-facing roles focused on sales or account managementPrevious field or retail experience will be highly regardedStrong IT skills (MS Office skills especially Excel)Ability to prioritise and manage time effectivelyHigh level of written and oral communication skillsStrong attention to detailWhat’s Next?If you’re ready to join a high-performing team in the retail environment, then APPLY NOW!Please note only short-listed candidates will be contacted.
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