Client Advisor (Case Manager/Care Advisor)Leading not-for-profit, values-based organisationGreat working environment, salary packaging benefits and travel allowanceSix month contract, part-time position working 2 days per week (potential to extend for the right candidate) based in Horsham or surrounds, with flexibility to work from homeWhat you do mattersAre you looking for a job that truly makes a difference in the lives of others?Join our team at Benetas and be a part of our mission to help older Victorians live their best lives.We're looking for a Client Advisor to manage Home Care Package recipients and other Benetas clients in the Horsham region, working as part of a team to ensure clients have programs/packages based on assessed need and personal goals, and one that promotes their wellness and independence.Some of your general duties will include:Provide packaged and private clients with appropriate information relating to their needsUndertake considered and respectful client intake and assessments, including planning, monitoring and regular reviewsAssist clients in understanding their package spend and the choices available to themPractice within applicable legislation while recognising and respecting the client's rightsActively promote and refer clients to Benetas servicesImplement best practice quality models of assessment, care plan development, implementation and evaluationTo best support our clients, we're looking for people with:Tertiary qualifications in allied health or social services-related disciplineExperience in case management of government-funded packages, community resources, and relevant legislation in the provision of aged care servicesA proven ability to take a holistic approach to client needs and service deliveryExceptional interpersonal and communication skills to demonstrate empathy and understanding to older clients and their familiesA positive and proactive approach to working collaboratively within a team and the broader communityAn understanding of the issues experienced by aged care clients and their carers in the home and the differing social, spiritual and cultural needs of clientsThe ability to use initiative and work under pressureCompetency in Microsoft Word and Excel programsAbility to provide or obtain a suitability police check outcome, and produce evidence of the 2024 flu immunisationWhy work with us?Pay rates between $46.71 per hour + superannuation + a travel allowanceNot-for-profit salary packaging for $18,300 per year (pro rata for part-time) - offering you more take home pay with less tax!Work-life balance and job security - part-time employment, 15-22 hours per week with your choice of daysRecently increased hourly rates, and guaranteed annual pay increasesA comprehensive on-site orientation, training, and support, plus paid training hours to build your skillsProudly being part of a business that values Respect, Responsibility, Community, and SpiritA proven history of internal career progression and opportunities for you to move within Benetas so your story with us continuesWhat do we do?We care – in a big way!Benetas is a leading not-for-profit organisation dedicated to actively working with older Victorians.We make a difference - We have been caring for older Victorians for over 70 years, providing safe and supportive services that cater for all.By working with our values in mind – Respect, Responsibility, Community, and Spirit, we are able to care for and celebrate every client and resident for being the incredible individual that they are.Not only do we celebrate our residents, but we celebrate each other.Care Workers and Nurses are the power source behind everything we do - they are everyday heroes who go above and beyond for others.Have a meaningful career with Benetas where the work that you do will really matter.Should you apply?It is a yes from us!We respect and value differences and encourage people of all ages and backgrounds to apply.#J-18808-Ljbffr