Retail Supervisor – Shepparton Celebrated fast service restaurant in Shepparton is seeking a skilled and experienced Retail Supervisor to join them in a fast paced, demanding full time and ongoing role.
Kogan People Solutions are retained to assist in the recruitment process.
Role overview The Retail Supervisor is responsible for overseeing and coordinating the activities of retail sales workers to ensure efficient and effective store operations.
This role involves managing staff, ensuring customer satisfaction, and maintaining inventory and store presentation standards.
The occupant can expect to be available on rotating shifts across the working week.
Location – Shepparton Vic Salary - Negotiable in the range $70k to $80k plus superannuation per annum Key Responsibilities: Customer Service: Ensure that customers receive prompt service and quality goods and services.
Respond to customer inquiries and complaints in a professional manner.
Staff Management : Interview, hire, train, evaluate, dismiss, and promote staff.
Resolve staff grievances and instruct staff on handling difficult and complicated sales procedures.
Scheduling: Plan and prepare work schedules, assigning staff to specific duties to ensure optimal store coverage.
Store Presentation: Maintain agreed and documented store presentation standards, ensuring that the store is clean, organized, and visually appealing.
Safety and Security: Enforce safety and security procedures to protect staff, customers, and store assets.
Qualifications and attributes sought: Education: AQF Certificate II or III (or agreed substitute).
Experience: At least one year of highly relevant experience is expected.
Skills: Strong leadership, communication, and organizational skills.
Ability to handle customer complaints and staff issues effectively.
Unrestricted rights to work full time in Australia Applications Please respond to the recruiters using the facilities on this site, and ensure you attach your updated CV.
Kogan People Solutions are grateful for all applications, but kindly note that they will only respond to shortlisted applicants.
Kogan People Solutions – recruitment excellence