At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.Following many years of successful programmes, we are delighted to be recruiting for the next cohort of our Apprenticeship Programme for 8th September 2025 start.Our West Midlands division, located in Tamworth, is recruiting for a Customer Care Maintenance Apprentice.How does the apprenticeship programme work?Our exciting and innovative Apprenticeship Programmes are designed to attract and develop a diverse range of talented individuals who will contribute to the continued growth and success of our business. You will be studying towards a Level 2 Property Maintenance Operative qualification, delivered by Solihull College & University Centre. Your apprenticeship will be a blend of on-site, hands-on learning and attending college on a day-release basis, once per week.The location of workplace for the candidate will be confirmed upon appointment, however, this will be placed across Tamworth. Please note travel is required as part of this role, so you are required to have a driving license and your own transport.The RoleAs a Customer Care Maintenance Apprentice, you will work as part of the Customer Care Department.Some key responsibilities of the role include:Diagnose and carry out inspections, maintenance and remedial works of new homesLog completed maintenance and follow up where requiredComplete and return job sheets to the Customer Care departmentMaintain regular contact with the Customer Care department to update them on any further work requiredEffectively communicate with customers with regards to the outcome of any inspections or maintenance work completed and answer any questionsWhat do I achieve?A nationally recognised qualification – Level 2 Property Maintenance Operative ApprenticeshipTransferable skills such as leadership and communicationWorking for a 5* house builderBuilding a network of likeminded professionalsImproving your knowledge and understanding of the housebuilding industryWhat’s the package?Basic salary from £18,000 per annum with planned incrementsCompetitive annual bonus25 days annual leave plus bank holidaysHoliday purchase scheme – up to an additional 5 days per yearContributory pension schemeLife assuranceCycle to work schemeAccess to BOB – our flexible benefits platform with discounts from over 800 retailersWhat can you bring to Bellway?The quality of our developments, the standard of our customer service, the strength of our business strategy and the value we deliver for our stakeholders are all a result of the talented people who, together, make up Bellway.Because of this we are much more interested in what you could do, than what you have already done.We are looking for apprentices who can demonstrate the following behaviours:Demonstrates commercial acumenAbility to make reasoned decisionsAbility to work with people at all levels and from all backgroundsAbility to multi-task, prioritise, and have good time management skillsCommitted to diversity and inclusionIn addition to this, we are looking for apprentices with the following:Obtained or expected GCSE Maths and English at Grade 4/C or aboveFull UK driving license and own transportWillingness to travel around the UK and stay away from home for short periods of timeAbility to work flexibly to meet the needs of the businessIn order to be considered for this programme you must be able to prove eligibility to work in the UKThe Recruitment ProcessOnline Application: Complete the application form online to submit your details. This will then be screened against our five core competencies listed below, which we feel are essential to effective performance at Bellway.Great CommunicationTaking OwnershipFlexibilityCareers Conversation: Following a successful application, you will be invited to take part in a short Careers Conversation. This conversation helps us to assess your suitability for the role.Final stage interview: Held with the local hiring manager, the final stage interview will be face-to-face in either the Divisional Office or a Site nearby.Key InformationYour progress throughout your application will be communicated by our early careers recruitment team via email or telephone – please be as responsive as possible.The start date for the programme will be September 8th 2025.We reserve the right to close this vacancy early if a large volume of applications are received.
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