Job Summary:
We are seeking an experienced Branch Manager to oversee the day-to-day operations of our off-site Ballina Airport Branch. The successful candidate will be accountable for providing exceptional customer service, managing a team, and ensuring smooth branch operations.
About Everything Fleet
Everything Fleet is an Australian owned and operated company with over 30 years of experience supplying vehicles to major industries. We offer customized vehicle solutions, subscription, leasing, and vehicle hire services.
Key Responsibilities
* Manage the smooth operation of the Ballina Airport Branch, ensuring efficiency and effectiveness in all aspects.
* Mentor and lead a small team to achieve excellent results.
* Meet and greet customers, complete subscription and/or rental agreements, and validate documents.
* Sell and upsell subscription and/or rental products.
* Fleet Management, ensuring the right vehicles are on site and maximizing their utilization.
* Resolve escalated issues in a timely and win-win outcome.
* Provide daily/weekly reports as required by the Area Manager.
Requirements
* Extensive experience in the car/truck rental or subscription industry.
* Previous experience managing, mentoring, and leading a team to success.
* Outstanding customer service and sales skills.
* Ability to multitask, be highly organized, and have strong attention to detail.
* Hold an open driver's license with no restrictions and a good driving record.
What We Offer
* Competitive salary.
* Use of a motor vehicle.
* Company Mobile Phone.
* Company Laptop.
* Bonuses / Performance Incentives.
* Ongoing Career Development and Progression Opportunities.
* Paid Uniform.
* Paid Birthday Day Off.