• Do you want to pursue a career where everyday you will make a difference to someone else's life? Do you want job satisfaction by helping people in your local community? This is the opportunity for you • Permanent Full Time opportunity to join our In Home Support team in Gladstone. • Support our customers choice and control, independence and promoting holistic care and support. • Take the lead – mentor, coach, support and provide expert guidance and knowledge that supports our customers to remain living independently in the community. LiveBetter Employee Benefits include • Supplementary Parental Leave • Additional Purchase Leave • Employee Referral Program • Fitness Passport • Service & Recognition Awards • Continuous Learning and Development, with diverse career pathway opportunities Eligibility criteria/terms and conditions may apply for some LiveBetter Employee Benefits About the Role The primary function of the Community Care Coordinator is to work as part of a team that provides leadership to coordinators and support staff who deliver services to customers in the community and in their homes. The position will plan and coordinate the service delivery and service development across aged, disability and health including mental health services, ensuring high quality services are delivered to customers that reflect Live Better’s philosophies, policies, service agreements and funding allocations and guidelines. The role is responsible for establishing, implementing, and evaluating services in the nominated area, recruiting appropriate staff and ensuring the future viability of services within their geographical catchment area. The role also provides support to customers across all settings, ensuring high quality services, support and advice are delivered efficiently and effectively to safeguard the sustainability of the service, deliver quality outcomes to customers and Live Better’s operations. Programs covered include Commonwealth Home Support Program, Home Care Packages, Veterans Home Care, NDIS and Mental Health programs. What LiveBetter needs from you We would love to hear from you if you are an experienced community services professional with qualifications in Disabilities, Allied Health, Community Services, Health and/or extensive experience and training in these sectors. It would also be required that you possess the following key skills and experiences: • Demonstrated knowledge of regional health and community development along with understanding of the clinical and care needs of aged people, physical and mental health, people living with dementia and people living with a disability. • Demonstrated ability to lead and manage a team including recruitment, staff supervision, training and providing support with performance management functions. • Demonstrated ability to foster and maintain positive working relationships with customers, stakeholders and to relate to and work effectively with a diverse range of individuals and communities. • Demonstrated ability to manage the development of individualised plans and programs that support consumer directed services within program guidelines, contractual reporting requirements and budget. Travel may be required in this role so a current driver’s licence and the ability to travel when required are must for this role. For a detailed role description that includes the full requirements and duties for this role, please visit the LiveBetter Careers page on our website. Sounds great? What next? To convince us that you are the best person for the job, please provide a resume that clearly demonstrates how your skills, experience and qualifications meet the requirements for this role as outlined in the Position Description. As part of your application, it is not required that you address the selection criteria, instead we ask that you please provide a cover letter of maximum three pages that address the following targeted questions: • Please provide an account of when you have been required to provide support, coaching and coordination of team members to ensure provision of high quality, customer centred care. • As part of your answer please provide an outline of the specific duties you undertook, including working within guidelines, budgets and program schedules. • What do you feel were the key factors were in ensuring the participants/clients you were responsible for were supported adequately? • What do you feel the key challenges are facing people living with a mental health condition in accessing services? In particular those who are living with a disability or who are frail/aged? You will also be required to undertake and pass a National Criminal Check, pre-employment wellness check (including drug and alcohol screening) and obtain a QLD Blue Card & NDIS Worker Screening Clearance (Yellow Card). Applications that do not address the targeted questions may not be considered. Closing date: 11:59pm, Sunday 6 April 2025 Enquiries: Angela Tarlington – Area Manager, In-Home Support: 0436 819 968 LiveBetter is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. As such, people from diverse backgrounds are encouraged to apply. This includes but is not limited to Aboriginal and Torres Strait Islander People and People from Culturally and Linguistically Diverse backgrounds. About LiveBetter LiveBetter Community Services are one of the largest regionally based providers of community services in Eastern Australia. We strive to enable the people of regional Australia to live their best lives. We know that our staff are our greatest asset and offer: • Investment in staff training & development with opportunities for diverse career paths • A flexible & family friendly workplace • The opportunity to take advantage of great salary packaging benefits For further info about us and to see for yourself the great things that we do, you can visit: https://www.linkedin.com/company/livebettercommunityservices/ https://www.facebook.com/LiveBetterAustralia/ https://livebetter.org.au/ Empowering our customers to live happy, independent lives in their local community.