Job DescriptionWHAT YOU WILL BE DOING:In collaboration with the Reservations Supervisor and Rooms Division Manager, allocate room inventory with a special attention paid to group reservations.Accurately process both FIT and group bookings, including availability requests, confirmations, payment schedules, within the required timeframes.Establish a strong working relationship with our guests and clients.Establish strong relationships and accuracy in addressing guest needs/requirements.Monitor and report on market trends to assist the Director of Sales & Marketing and Revenue team.Produce reports and statistics as requested, including business turnaways and group forecasts.Assist with the management of payments, cancellations, rooming lists, and terms and conditions.
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