Account Manager - Industrial Application Solutions (South Australia)Account & Relationship Management (Sales)Full timeAre you looking for a change in scenery and would like to join one of the most renowned and globally recognized brands in the industrial sector?If you have a strong mechanical aptitude and are genuinely interested in how things work, we want to hear from you.If you bring experience in sales, technical service, or a related field, with a focus on being a proactive problem-solver who enjoys diving deep to understand customer needs, we want to hear from you.If you’re looking for a role where you can apply your mechanical expertise and customer-centric mindset, we want to hear from you.Who is Swagelok?Swagelok helps customers minimize their impact on the environment. Its products and services help customers become more energy efficient, reduce emissions, and reach their sustainability goals.We are a $2.8 billion, privately-held global company that designs, manufactures, and delivers an expanding range of the highest quality fluid system products and solutions. Through an exclusive network of authorized Swagelok sales and service centres, Swagelok Company delivers knowledge, resources, innovations, and value to customers worldwide.We have been around since 1947 and have a vision to be the fluid system experts the world relies on. Our mission, as fluid system experts, is to provide integrated commercial, technical, and business solutions, which sets the benchmark for customer and Swagelok success.In doing so, we have created a high performance, results-oriented company ready to meet competitive challenges worldwide and create value for customers, distributors, associates, and the communities in which we operate.About your new roleThe Account Manager’s responsibility is to focus on target markets and identify opportunities to deliver further value to our customers by offering solutions via our extended services such as training and field engineering support. After comprehensive training, you will be working in a solid and supportive team environment and be responsible for strategic planning, opportunity development, local and global distributor communication, pre- and post-order project management, and providing solution packages.With an established customer base, you will be responsible for delivering exceptional service to your customers while growing both sales revenue and gross margin. Your ability to identify and convert new business opportunities while building strong and effective working relationships will be integral to your success.What will make you successful in this roleAbility to instigate and maintain exceptional internal and external relationships that meet with company core values.Demonstrated experience in solution-based sales and an understanding of the sales process.Proven experience delivering to KPI’s and sales targets within a relevant industry.Proven ability to understand technical concepts and to learn new ideas/concepts in their stride.Comfortable conducting basic and intermediate education sessions (lunch and learns) to assigned customers – face to face and virtually.Ability to travel within South Australia (including regional) and short trips interstate on occasion.Sales experience in the industrial sector environment particularly in mining, R&D (industrial or tertiary) would be preferred.Strong demonstrated technical knowledge, ideally with a trade or tertiary qualification highly regarded.What's in it for you?Career & Personal Development growth (from a supportive management team).Support and training to learn, grow, and contribute not only in your current role but also in further career opportunities with Swagelok.A great team culture. We pride ourselves in truly living our values of Innovation, Customer focus, Integrity, Respect, Continuous improvement, and Quality.A truly values-driven supportive and collaborative work environment.Competitive remuneration package - base salary + superannuation + incentives rewards and car allowance.Tools of trade - laptop and mobile phone.Your application will include the following questions:How many years' experience do you have as a Sales Engineer / Account Manager in Industrial Applications Solutions?How many years of B2B sales experience do you have?Please tell us a little about your strong mechanical aptitude and genuine interest in how things work.Please tell us about a time you were able to identify and convert new business opportunities whilst building strong and effective working relationships.Do you have an Australian Drivers Licence?Can you travel regularly (weekly) throughout South Australia (metro and regional)?Do you have full working rights in Australia?
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