Amp up your events career with a global production powerhouse. Encore are a global event technologies company that specializes in virtual, in-person and hybrid events that connect and inspire. At Encore, we believe in creating memorable event experiences that engage and transform organizations by serving as an invaluable partner on our customers' journey to success. Key to that success is finding the right people to join our team in Canberra, ACT as Senior Audio-Visual (AV) Technician. We're on the lookout for a Senior AV Technician to join our venue team in Canberra, ACT. The successful candidate will be a customer-focused individual who demonstrates a high level of understanding of the clients' needs and is able to recommend solutions. If you're passionate about events and looking for career progression in the Audio Visual and Events industry, then we want to hear from you! Responsibilities Act as the main point of contact for your clients. Prepare client/production and weekly sales meetings. Assist in identifying opportunities to increase profitable revenue in applicable venue/s. Ensure the smooth and efficient running of the audiovisual department activities. Administer weekly billing. Maintain effective communication with our Accounts Department, other venues, and interstate offices. What we're looking for in our Senior AV Technician In this role, you will provide leadership, coordination, and hands-on delivery in the installation, operation, and removal of AV equipment. As a Senior Technician, you will form part of the senior production team working with the most qualified and respected AV technicians and managers. Demonstrated competency in operating audio-visual equipment. Experience with Hybrid and Virtual events. Customer-centric and excellent customer service skills. Strong lighting abilities and knowledge of GrandMA, advanced seamless switching experience, camera setup, video and data networking. LED Wall setup and programming. Ability to work under pressure. Excellent verbal and written communication skills. High standard of personal presentation. Riggers Ticket (highly regarded). What we can offer you and why you'll love the Encore team No day is the same, but every day is rewarding! We work in the exciting world of events. Every event presents its own unique thrills and challenges, charging our teams to be creative yet pragmatic every day. We turn ordinary events into extraordinary experiences: It's our passion for creating unforgettable experiences. We cultivate great culture! At Encore Event Technologies, we grow teams that are seriously fun. You will be an integral part of the business and as such, will be in a position to showcase your passion for our events. Be a part of our mission to bring people together, facilitate ideas, and build relationships for our customers and enjoy all the perks that we offer: Diversity, equity, and inclusion programs that foster a welcoming and inclusive workplace for all. Wellness initiatives to prioritize your physical and mental well-being. Ample opportunities for career progression and professional growth. Commitment to sustainability initiatives, contributing to a greener future. Encore has been officially certified as a Great Place To Work in Australia, Austria, Canada, Mexico, New Zealand, UAE, and the U.S. Great Place to Work is the global authority on workplace culture and Certification recognizes employers who create an outstanding employee experience. We surveyed all of our team members across the globe about their experience working at Encore followed by a short questionnaire about our workforce. Both our team members' feedback and workforce questionnaire were independently analyzed to determine our score which provides job seekers with a true insight into our great company culture direct from those who create it. Current Opportunities for Senior AV Technician None available at this time.Please register your interest for future roles. APPLY TODAY AND TAKE YOUR CAREER TO THE NEXT STAGE Our mantra is to turn every event into an extraordinary experience. If you believe you can help us do just that, apply today. #J-18808-Ljbffr