Senior Product Manager - Payment and Billing TransformationApplyLocation: Melbourne - Head OfficeTime Type: Full timePosted On: Posted 4 Days AgoTime Left to Apply: End Date: December 6, 2024 (22 days left to apply)Job Requisition ID: JR101124VicRoads RLS, founded in August 2022 by a consortium of Aware Super, Australian Retirement Trust, Macquarie Asset Management, and the Victorian State Government, operates under a long term concession deed issued by the State Government. This strategic 40-year partnership is transforming VicRoads RLS into a more commercial, customer-centric, product led and digitally advanced organisation. Our purpose to ‘make services seamless and support safer networks for our communities’ drives our commitment to ensuring our customers get what they need, when they need it.Our organisational values steer our actions, decisions and behaviours as we progress on our path of transformation.We work collaboratively with the Victorian State Government to ensure we fulfil regulatory requirements, deliver State projects and safeguard customer data. The Victorian State Government retains sole responsibility for road access, infrastructure and safety.This is an exciting opportunity to join a newly formed team within the Product and Experience Group as a Senior Product Manager leading the payment and billing Transformation at VicRoads.About the OpportunityJoin VicRoads as we embark on a bold transformation to launch innovative products and services for the people of Victoria while building capability within our business.Are you ready to revolutionize the future of payments? VicRoads is searching for a visionary Senior Product Manager to lead the overhaul of our legacy payment systems. In this role, you'll drive the transformation to an innovative, customer-focused platform, taking VicRoads’ payments and billing into the next century!If you’re passionate about payments and billing, thrive on strategic challenges, and have a track record in leading large-scale transformations, apply now to be a part of this groundbreaking journey.As we are a newly formed function in an organisation at the start of a complex, multi-year transformation, you'll need to thrive in an often ambiguous environment and be equipped with a positive, solution-oriented mindset.What You'll Do:VicRoads is embarking on a transformative journey to modernise its payment and billing systems. Currently operating on multiple legacy payment technologies, VicRoads aims to innovate and streamline these systems to create a seamless, efficient, and forward-looking experience for customers. We are seeking a forward-thinking Senior Product Manager to lead this groundbreaking transformation, propelling VicRoads’ payment and billing infrastructure into the modern world for our community.Strategic Leadership: Lead the transformation of VicRoads' payment and billing systems, replacing outdated technologies with cutting-edge solutions that enhance operational efficiency and improve customer experience.Product Vision and Roadmap: Define a clear vision and roadmap for VicRoads' future payment and billing platforms, ensuring they are scalable, secure, and adaptable to the evolving needs of our customers and organisation.Innovate & Collaborate: Engage with a diverse range of stakeholders – think customers, technology, legal teams, project managers and state government representatives – to evaluate and deliver new product ideas that resonate with market trends and customer needs.Be a Market Analyst: Drive market research, analyse customer segments and formulate compelling business cases that validate new product opportunities.Own the Results: Oversee the budgeting, financial performance, and ROI of the payment and billing transformation project, ensuring cost-effective implementation and sustainable operations.What You Bring:5-10 years of experience managing product portfolios with a proven track record of launching successful products and hitting financial targets.Strong commercial acumen and analytical skills to navigate our competitive landscape.Experience in organisations undergoing transformational change.Experience working within technology delivery teams, UX/UI designers, and go-to-market teams to create digital experiences that resonate.A passion for leading a team and creating a values-driven environment that attracts top talent.Proven experience as a Senior Product Manager in payment, billing, or fintech transformation, ideally within large organisations.At VicRoads, we empower our team members to drive their careers forward in an inclusive and innovative environment. You'll be at the forefront of exciting product developments and have the opportunity to make a real impact!Ready to Apply?If you’re driven, collaborative, and ready to take on the challenge, we’d love to hear from you! Apply now and become a pivotal part of our journey toward delivering exceptional products and experiences.Please note: This position requires the successful employee to provide evidence of being fully vaccinated against COVID-19, or medical evidence which confirms the individual is unable to receive a dose, or a further dose, of a COVID-19 vaccine due to a medical contraindication or an acute medical illness.Failure to comply with this condition of employment may impact your eligibility for employment in this position with Vic Roads. VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence.
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