Job Description
About the Role
We are seeking a reliable and proactive Night Porter to join our team on a casual basis. Working two nights per week from 11:00 PM to 7:00 AM, you will be responsible for ensuring the smooth operation of the hotel during overnight hours. This role involves assisting guests, maintaining security, handling late check-ins and early departures, and supporting the night audit process.
Key Responsibilities
1. Welcoming guests with a friendly and professional attitude
2. Carrying luggage and assisting with valet parking for guest vehicles
3. Escorting guests to their rooms and explaining hotel facilities
4. Maintaining the cleanliness and presentation standards of the hotel entrance
5. Delivering amenities and other items to guest rooms
6. Providing tourism information, including dining and entertainment recommendations
7. Promoting the Accor Live Limitless Loyalty Program
8. Ensuring the highest levels of guest service, with a focus on efficiency and guest satisfaction
9. Ability to work a flexible 7-day roster, including overnight shifts
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