Company DescriptionPullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG. It is one of the most iconic hotels in Melbourne with a long legacy of providing first-class accommodation to business travellers, excited tourists, and energetic sports fans.Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments.The hotel features our Cliveden Bar & Dining, extensive Conference & Event facilities, Executive Lounge, Swimming Pool, and Health Club.Hospitality is a work of heart.Join us and become a Heartist.Job DescriptionOur Concierge team is responsible for providing first impressions to our guests, and as a Porter, your key responsibilities will include (but are not limited to):Welcoming guests.Carrying luggage.Valet parking guest vehicles.Explaining hotel facilities.Maintaining the cleanliness standards of the hotel entrance.Providing tourism information including dining and entertainment recommendations.Promoting the Accor Live Limitless Loyalty Program.Ability to work a flexible 7-day roster including AM and PM shifts.You will also be well-presented with a positive and professional attitude and have a passion for hotel operations and providing exceptional customer service.QualificationsThe successful candidate will have previous experience in a similar role plus (but are not limited to):Ability to lift sometimes heavy luggage.Ability to work as part of a team but also independently.Ability to provide prompt and efficient service including upselling advantageous.Time management skills with the ability to multi-task.Responsible Service of Alcohol.C Class Driver’s Licence (Manual).Additional InformationThe Pullman brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include:Ongoing Career and Professional Development OpportunitiesA Rewarding Work EnvironmentGlobal Discounts on Hotel Accommodation & Food and BeverageClick 'Apply' today to begin your journey with Accor Hotels.
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