We are looking to hire a Casual Store Associate to work at our Flagship Australian store located on Gertrude St, Fitzroy .
The ideal candidate must be available to work at least 3 shifts per week and will be flexible with their schedule which will include weekends, some nights and public holidays, working around 10-15 hours each week. The successful candidate will have availability on weekdays and also be able to work at least one day over the weekend.
There will also be an opportunity to increase working hours from November through December as this is our busiest period of the year. The successful candidate will be fully available through this period.
More hours are available for those candidates who can work across multiple locations. We are looking for someone with good initiative and is a strong team player.
WHAT YOU’D BE DOING IN THIS ROLE
1. Greet all customers who enter the store with enthusiasm and professionalism reflecting DECIEM’s vision through excellent service
2. Determine the customer’s needs and suggest relevant products by listening to the customer and sharing the product knowledge acquired during brand training
3. Ensure standards for quality, customer service and health and safety are met
4. Adhere to the DECIEM experience and deliver unparalleled customer service. Educate customers about the world of Beauty and Skin Care, DECIEM brands and products
5. Manage customer feedback and queries
6. Operate POS and complete transactions accurately and efficiently
7. Participate in inventory control and counts to ensure product stock is up to date
8. Contribute to a positive, fun, and professional team environment
9. Stay up to date with product knowledge, company information, launches and campaigns
10. Perform operational duties such as cash handling, restocking, replenishing products
SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE
11. Love of beauty products and a passion for skincare
12. Comfortable in engaging customers and applying products with the customer while providing consultations
13. Ability to multi-task, while providing professional and outstanding customer service
14. Effective time management and communication skills
15. Attention to detail and problem-solving skills
WHAT YOU’LL BE GAINING BY JOINING OUR TEAM
There’s a lot of good stuff that comes along with being a DECIEM team member. Here’s a few of our favourite perks and benefits, in no particular order…
16. Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
17. Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.
18. First dibs on new products.
19. A generous discount on DECIEM products for you, your family, and your friends.