Do more, dream more, become more. About you You’re looking for a job where you get to make a real impact in your customers lives and the community. You analyse their situation to deliver solutions that help them thrive. You’re adaptable, can move quickly between tasks, and even locations, on a regular basis. You get fired up knowing you work for a company whose purpose is to feed into the prosperity of our customers and communities, not off it. You will be comfortable working in a changing environment as we adapt to digitization and educate and support our customers with their digital literacy and online banking needs. You’ll bring: Extensive experience in a customer service or sales environment An ability to build relationships and rapport with customers and colleagues quickly An eagerness to understand and share with others what makes our bank different Understanding of financials and business performance Experience in consumer lending and the banking and finance industry - a plus but certainly not essential About the role Our vision is to become Australia’s bank of choice, and you’ll play an important part in helping us achieve that. The Personal Banker role delivers exceptional customer service as you get to know your customers and their circumstances to find the right solutions for their needs. You’ll get variety, moving between front-of-house concierge, finding solutions and educating customers, as well as providing consumer lending and other financial solutions relevant to their lifestyle. This position is located at Ballarat Branch. The role is Permanent, Part Time. The roster is 60 hours per fortnight, Monday, Wednesday, Thursday and Friday 8:45-5:15pm. Apply now Screening and interviews may commence prior to closing date. Please note – once you have submitted your application you will receive an email to complete a Pymetrics Online Gaming Assessment. This will take approx. 20-25 minutes and is required to ensure a fair and equitable process. Following this you will be contacted to advise of next steps. Please check your junk folder if the email is not received within 30 minutes. Further Information Please review the Position Description here: Personal Banker PD - Final.docx Please note, all internal candidates are required to notify their immediate leader when applying for a new career opportunity and you will be asked to acknowledge they have done so upon submission of your application. Please contact the Manager of this vacancy for a confidential discussion if there are any concerns meeting this requirement during the application process, or if you would like to discuss the position further. Manager Name: Michael Willowhite Manager Email: michael.willowhitebendigoadelaide.com.au Manager Phone: 03 5333 9655 For more information, please see the Application Process for Internal Candidates page.