YCSS is a licensed, fee-for-service organisation providing specialist wrap-around support to children, young people, and families through our specialist therapeutic programs – Youth Konnections and Keeping Kids at Home (KKAT) and Quality Connection Counselling (QCC).If you are an enthusiastic Therapeutic Care Services Support Officer looking for a career in an organisation that genuinely cares about their staff, is focused on positive workplace culture and offers career growth YCSS would love to have you join its Therapeutic Care Services – Youth Konnections Division. About the Role The Therapeutic Care Services Support Officer is to support the Therapeutic Care Services Division by providing a range of support and administrative services to ensure operational functions of the Therapeutic Care Services Division are being met. This is a Part Time Position working 55 hours per fortnight Monday - Friday 9am - 2:30pm and will be based out of the YCSS’ North Lakes office 5,5-7 Discovery Drive North Lakes. Due to the nature of this role, there is no primary location of work and can either be at YCSS North Lakes office or any other location depending on operational requirements or as directed by the Employer.Duties include but are not limited to:•Complete all administration tasks for intakes, closures and exits of young people in the service.•Assist with the set-up of office and walk in wardrobe in residential houses including but not limited to paperwork, filing of paperwork in new residential houses. •Audit and monitor paperwork and medication administration and follow up on incomplete paperwork while making recommendations on further training that is required in residential houses. •Visit houses fortnightly to ensure houses are meeting the standards. •Provide monthly updates to the Therapeutic Care Services Manager as directed.•When required, provide training and coaching in relation to administration tasks.•Participate in on call on a rotational roster as directed by management.•Ensure all relevant documents are uploaded to their relevant locations and follow up on a missing logs or documentations. •When required, provide support to participants in residential houses or appointments etc as directed by the Therapeutic Care Services Manager, Team Leader of any member of the Senior Management Team. Essential Criteria•Minimum 12 months experience working with young people in residential setting.•Demonstrated ability to use discretion with confidential and sensitive information.•Ability to set priorities, effectively manage time, take initiative and undertake a range of duties with limited supervision. •Effective computer skills, including high level keyboard skills and experience with Microsoft packages. •Hold a Certificate IV or above in a Human Services, Community Services, Youth Services, or related field (Please refer to DCSSDS Minimum Qualification Standards for all Residential Care staff in Queensland).•Hold a valid Licensed Care Services screening check (LCS) or have the ability to complete and pass this screening check – LCS2/LCS7 (Please note that this check can take up to 4 weeks to be processed). •Hold a valid First Aid & CPR Certification.•Hold a valid Paid Blue Card.•Hold a valid unrestricted QLD Driver Licence.•Have a reliable registered motor vehicle with comprehensive car insurance and be willing to transport young people (Vehicle will need to be a minimum of a 4-door sedan to be able to safely transport children and young people if required) in certain circumstances.•Hope and Healing Course (this can be provided by YCSS).Why work for YCSS?•Paid leave on your Birthday each year•Development through ongoing training, mentoring and access to external training opportunities through professional bodies•The provision of professional practice group supervision which may include but not be limited to monthly team meetings, one-on-one mentoring and external EAP sessions.•Commitment to a positive work culture and environment.How to applyHit the APPLY button nowFor further information please contact recruitment@ycss.com.auYCSS reserves the right to close this job vacancy at any time.Only shortlisted candidates will be contacted.