Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. Burson is part of WPP (LSE/NYSE: WPP), the creative transformation company. Learn more at .
About The Job
As an Account Director, you will manage a portfolio of clients, focus on new business development, and assist senior management in building and nurturing strong teams. Your role involves supporting our corporate strategy and your specific practice to ensure exceptional client service, foster a positive culture, and drive profitability.
Client Service
* Demonstrate in-depth knowledge of the clients’ business and industry, stay current on news, trends, and issues, and take an active interest in the client’s business to pre-empt issues and provide strategic counsel.
* Maintain a clear and consistent communication channel between the client and the account team.
* Support senior management on crisis management issues if required.
* Be a seasoned writer and able to write for senior management level audiences.
* Build relationships with media members and influencers key to your clients’ industries and businesses.
* Stay current on social media channels, trends and analytical tools and oversee development of creative media strategies and stories of interest to media and influencers to drive coverage.
* Incorporate digital and social strategies into IC programs to support client objectives and work with digital innovations group to develop and execute digital strategies.
Business Development
* Work with senior leaders to identify opportunities to grow existing accounts.
* Use social media to constantly watch for and track opportunities that could lead to new business.
* Participate in new business brainstorms and take ownership of portions of new business proposals under the guidance of senior management.
Talent Management
* Coach, mentor and delegate responsibilities to junior staff helping them identify their areas of development and consistently serve as a positive role model fostering teamwork.
* Provide continuous constructive feedback, not just during performance reviews, and keep immediate superiors briefed on team member performance ensuring recognition of good performance and resolution of concerns in a timely manner.
* Know and meet your billability target, track, and record time in an appropriate manner.
* Manage account administration duties such as billing and financial reporting.
* Work with senior leaders to manage your team and allocate resources for agency profitability.
You Belong at Burson
Our vision is for Burson to be the leading ‘academy company’ for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today’s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, tuition reimbursement for continued learning, a vibrant and inclusive company culture fostering collaboration and innovation, and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success.
At Burson, we’re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That’s why it’s imperative for us to hire extraordinarily talented people of all races, ethnicities, religions, abilities, sexual orientation and gender identities. Without that we can’t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view—your talent—is what makes you a #BursonPerson, and it’s how we deliver exceptional results for our clients, together.
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