Join Traverse Alpine Group as a Front Of House Staff member, where your exceptional customer service skills will shine! We are the largest hospitality employer in Falls Creek, VIC and growing in the region of Albury & Bright, and are proud to serve our guests with excellence in every interaction. As part of our dedicated team, you will play a vital role in creating memorable experiences for our guests in a dynamic and engaging environment.
Responsibilities
* Warmly greet and welcome guests upon arrival.
* Efficiently take and deliver food and drink orders.
* Ensure that the dining area is clean, organized, and inviting.
* Assist with food prep and beverage service as required.
* Accurately process payments and handle cash transactions.
* Provide detailed information about menu offerings and special promotions.
* Address and resolve customer inquiries and concerns with professionalism.
* Previous experience in hospitality or customer service is preferred.
* Strong ability to thrive in a fast-paced working environment.
* Excellent communication and interpersonal skills.
* Flexible availability, including nights and weekends.
* Experience with POS systems and handling cash is a plus.
* Knowledge of food and beverage service standards.
* Team-oriented mindset with a passion for exceptional service.
* Staff meals and discounted benefits across our portfolio of restaurants and cafes.
* Award winning large hospitality group with room to grow and succeed in this exciting industry
* Be a part of a passionate group of hospitality staff who bring their best everyday to work