Technical Support SpecialistProvide technical support to users across various media platforms, including infrastructure and software. Engage with members to resolve technical issues in a 24/7 emergency services environment.Key Responsibilities:Offer technical advice and support to usersResolve technical issues in a timely and efficient mannerParticipate in a rotating roster, including weekends and after-hours shiftsCollaborate with team members to achieve common goalsRequirements: Excellent communication and technical skillsAbility to learn new systems quicklyWillingness to go above and beyond to provide exceptional customer serviceWhy Work for Us? Corporate uniform and attractive leave entitlementsFree access to the Member Assistance Program (MAP)Salary packaging options and ongoing learning opportunities