Call & WhatsApp to Ms. Neha - 9870170629
Job Responsibilities:
Oversee and coordinate the daily operations of the hotel
Manage and lead the hotel staff, including front desk agents, housekeeping, and other departments
Ensure the delivery of outstanding customer service to guests
Implement and uphold hotel policies and procedures
Monitor and analyze financial performance, including budgeting and financial reporting
Collaborate with sales and marketing teams to drive business and increase occupancy
Handle guest feedback and resolve issues to ensure a positive guest experience
Conduct regular staff meetings and training sessions
Maintain relationships with vendors and suppliers
Ensure compliance with health and safety regulations
Uphold the hotel's reputation for excellence in the hospitality industry
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