Are you ready to take the lead in delivering innovative ICT services? We are seeking a talented Digital Collaboration Systems Specialist to join our Corporate Digital Collaboration Systems (CDCS) Section. In this role, you will support our staff both domestically and overseas, ensuring that our digital collaboration systems meet departmental requirements and user expectations.
Key Responsibilities:
1. Provide technical leadership to a team delivering Microsoft Intune and related tools for policy deployment, tracking, reporting, and remediation.
2. Assist in the development and implementation of Microsoft Intune as the primary mobile device management platform.
3. Develop compliance data for service consumers and troubleshoot non-compliance issues.
4. Address and resolve non-standard and undocumented issues.
5. Plan, design, implement, and manage:
1. Microsoft Intune and Conditional Access Policies with Multi-Factor Authentication (MFA)
2. Self-Service Password Reset (SSPR)
3. Microsoft Information Protection (MIP) including document classification, labeling, and content protection
4. Azure Application Proxy and Web App Proxy
5. Mobile device management for iOS, macOS, and Windows
6. Risky sign-in and security policies
7. Migration from other mobility solutions to Microsoft Enterprise Mobility
Additional Deliverables:
1. Produce technical specifications, unit testing, and verification documents
2. Create status reports and technical training materials
3. Develop standard operating procedures
4. Transfer skills and knowledge to departmental staff while ensuring proper documentation in accordance with recordkeeping policies
Qualifications:
1. Extensive experience with Microsoft Intune and mobile device management
2. Strong troubleshooting and problem-solving skills
3. Ability to communicate effectively with diverse stakeholders
4. Proven experience in technical leadership and team management
Join us in shaping the future of digital collaboration! If you have the skills and passion for driving ICT services, we want to hear from you. Apply now!
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