Job Description: Sales Coordinator
Position: Sales Coordinator
Location: Iron Creek Bay Estate
Reports to: Sales Manager
Overview:
Iron Creek Bay Estate is seeking a motivated and detail-oriented Sales Coordinator to assist our Sales Manager in driving sales growth and delivering exceptional client experiences. The Sales Coordinator will play a key role in supporting the sales team, coordinating events, managing client inquiries, and ensuring smooth sales operations.
Key Responsibilities:
* Support Sales Manager: Assist the Sales Manager in day-to-day sales activities, including preparing proposals, contracts, and presentations.
* Client Communication: Serve as a primary point of contact for clients, responding to inquiries, providing information, and managing correspondence to ensure client satisfaction.
* Event Coordination: Coordinate the planning and execution of client events, including weddings, corporate events, and special functions at Iron Creek Bay Estate.
* Sales Reporting: Maintain accurate records of sales activities, generate reports, and track sales performance to support strategic decision-making.
* Booking Management: Assist in managing bookings for events and accommodations, ensuring all details are accurately logged in the system.
* Liaison with Other Departments: Collaborate with operations, food and beverage, and other departments to ensure seamless event execution and customer satisfaction.
* Follow-up with Leads: Track and follow up on sales leads, ensuring timely communication and conversion of inquiries into bookings.
* Database Management: Maintain and update customer and prospect databases, ensuring all information is accurate and up to date.
* Assist with Marketing: Work with the marketing team to support promotional efforts, including assisting with social media content and other marketing initiatives.
* Administrative Support: Provide administrative support to the sales team, including scheduling meetings, preparing documents, and organizing sales materials.
* Customer Service: Handle client feedback, resolve any issues, and ensure a positive customer experience from inquiry to event completion.
Qualifications:
* Experience: Minimum of 1-2 years in a sales support, event coordination, or administrative role. Experience in hospitality or event management is a plus.
* Education: Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field preferred.
* Skills:
* Strong organizational and multitasking skills
* Excellent verbal and written communication skills
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
* Knowledge of CRM systems and sales tools is a plus
* Attention to detail and ability to work under pressure
* Strong customer service orientation
* Personality: Positive, proactive attitude with the ability to work both independently and as part of a team.
Benefits:
* Competitive salary
* Opportunities for growth within the company
* Access to Iron Creek Bay Estate’s exclusive events and experiences
* Supportive work environment with a focus on professional development
Job Types: Full-time, Part-time
Pay: $30.00 – $35.00 per hour
Expected hours: No less than 24 per week
Schedule:
* 8 hour shift
Ability to commute/relocate:
* Hobart, TAS 7000: Reliably commute or planning to relocate before starting work (Required)
Work Authorisation:
* Australia (Required)
Work Location: In person
#J-18808-Ljbffr