Customer Service Representative - Speedy Glass
Customer Service Representative - Speedy Glass page is loaded. Apply locations Victoria, BC. Time type Full time. Posted on Posted 3 Days Ago. Job requisition id JR44389.
Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, we take this seriously, which is why we invest tirelessly in developing our people to realize their full potential.
We welcome applications from everyone and are firmly committed to diversity, equity, and inclusion in the workplace.
Ready to tap into your best and drive your career forward?
This role is based at Capital Glass, Victoria, the newest member of the Belron family of companies.
If you want an exciting career in an environment where you get to work with sophisticated equipment every day alongside the finest experts in the field, we'd love to hear from you.
You are the person who likes to set the tone for the customer's experience. As a Customer Service Representative, you will create ease in a fast-paced, action-oriented role. You will enjoy the variety of working both administratively and with the public while being the glue that makes things run seamlessly.
Your role at a glance:
Your role is to take pride in owning the customer's experience and ensuring that we have made a positive impact on their day.
You will continue to make a difference by:
1. Completing the administration required to make the Service Centre run seamlessly.
2. Adding value to the customer and identifying opportunities to boost the store's performance.
3. Working with our insurance partners to help customers get the best value for their money.
4. Delighting your customers by vacuuming vehicle interiors, cleaning windows, and helping with the occasional small repairs on windshields.
5. Shuttling vehicles to and from the repair shop.
Who you are:
1. You value building relationships with customers and your teammates.
2. You have experience in helping people, whether it's in retail, hospitality, or tourism.
3. No formal education is required - we provide on-the-job training!
4. Have a valid Class 5 driver's license, and the capability to work at different Belron Canada locations within your specified geographic area.
Why Belron Canada will bring out your best:
1. You will be able to see the results of your work and are given the opportunity to try new things.
2. Forget unpredictable schedules and long hours. We have a life and know you have one too.
3. Our comprehensive benefits and pension package starts on your first day of employment.
4. We are a growing organization where opportunities for advancement, training, and skill-development are always coming up.
Range of pay for a Customer Service Representative is between $22.50 - $26.00 per hour.
Compensation details listed in this posting reflect the range of pay. Individual pay is determined by skills, qualifications, experience, and location. Speedy Glass also offers benefits upon hire and a pension plan (with the option for matching) after 3 months.
We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.
Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement.
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