Senior Service Designer – SafeWork NSW Grade: Clerk Grade 9/10
Salary range: $125,693 - $138,510 plus superannuation
The opportunity to contribute to the transformation of SafeWork NSW and help design services for brand new systems and platforms is now available.
We are seeking a customer-focused and outcomes-oriented Senior Service Designer to partner with stakeholders, re-design business processes, and identify opportunities to drive enhanced operational performance, sustainability, and value.
This role will involve facilitating the discovery through to the design and delivery of system requirements using a process improvement mindset, guiding stakeholders in creating future state designs that are optimised for efficiency and end-user experience, and collaborating across multi-disciplinary teams to provide valuable insights and data-driven options and recommendations.
About the Role
* Facilitate the discovery through to the design and delivery of system requirements using a process improvement mindset.
* Guide stakeholders in creating future state designs that are optimised for efficiency and end-user experience.
* Collaborate across multi-disciplinary teams to provide valuable insights and data-driven options and recommendations.
* Translate business needs and requirements into comprehensive yet simple to understand documentation.
* Identify user impacts of process change and propose actions to address these.
About Us
SafeWork NSW is the state's workplace health and safety regulator. Our focus is to protect NSW workers by preventing and reducing work-related fatalities, serious injuries, and illnesses by securing compliance with work health and safety and associated legislation.
What We Need From You
* An up-to-date CV and a cover letter outlining how your skills and experience are aligned to the role.