SENIOR MANAGER OF OPERATIONS - INTERIM(May lead to a future permanent position)Start Date: ImmediateDuration and Hours: 2-6 Months with possibility of extension. This is initially a parttime position (21 hours/week) with a possibility to increase.Reports to: Salsbury Community Society Board of DirectorsWork location: Primary office is the Co:here building, 1723 Victoria Drive. It isexpected that this person will work onsite, but there is flexibility for offsite meetingsor focus time. Occasionally, the Senior Manager of Operations will be required towork evenings to attend meetings and special events.Job Summary: The Senior Manager of Operations is responsible for overseeing theoperational goals of Salsbury Community Society’s (SCS) mission to be a differentkind of housing operator. SCS operates small scale, medium density housing that isgrounded in relationships rather than social services. We care deeply about providingaffordable housing, fostering a sense of belonging for people from diversebackgrounds and beliefs, the sustainability of our facilities and operations, and thewell-being of our staff. The Senior Manager of Operations will provide strategicdirection, oversee operations, and ensure financial sustainability.Responsibilities and Duties:Leadership and Strategic Direction- Develop action plans to implement SCS’s strategic plan in alignmentwith the society's mission, values, and vision. Please see our website (salsburycs.ca) formore information about who we are and our values.- Provide day-to-day leadership and supervision to two SalsburyCommunity Society staff and any volunteers to build a strongorganizational culture.- Maintain and build partnerships with community organizations andstakeholders to advance the organization's mission, implement thestrategic plan, and increase organizational impact.- Help inspire a culture of neighbourliness and collaboration among staffand tenants.- Meet regularly with the Executive Committee, staff, and the CommunityBuilders Group (tenants) to discuss goals and deliverables.Operations Management- Oversee and participate in the day-to-day operations of the SalsburyCommunity Society, including staff supervision and support, propertymanagement, tenant relations and activities, community programmingand human resources.- Ensure compliance with all legal and regulatory requirements,including tenancy laws, health and safety regulations, financialreporting requirements, and employment legislation among others.- Implement policies and procedures and suggest amendments, whenrequired, to ensure efficient and effective operations.- Ensure that the Salsbury Community Society's properties arewell-maintained and meet the needs of tenants.- Follow policies and procedures for hiring, performance management,documentation, and mentoring of the Operations team.Financial Management- Oversee and manage the operational budget. This includes overseeingthe annual rent reviews, external reviews, and the annual budgetprocess.- Seek efficiencies to reduce costs and streamline operations.- Ensure that all financial reporting and record-keeping is accurate andup-to-date, including grant reports and donor relations. This mayinvolve applying for grants or assisting in grant writing.Board of Directors Support- Work closely with the Board of Directors to ensure that the organizationis meeting its strategic goals. This includes providing regular updates tothe Board on the organization's operations, finances, and progresstowards its goals.- Support the Board in fulfilling its governance responsibilities, includingupdating policies and procedures, and monitoring organizationalperformance.Qualifications:Education- Degree in operations management, business or similar fieldExperience- A minimum of 3-5 years of experience in an operational leadership role,preferably in the non-profit and/or housing sector.- Priority is given to candidates with experience in building operationsand tenant relations.Skills, abilities, and knowledge- Strong financial management skills, including budgeting andforecasting.- Knowledge of affordable housing and community development.- Excellent communication and interpersonal skills, with the ability tobuild relationships with a diverse range of invested people.- Excellent computer skills, including proficiency with the Google Suiteand Quickbooks.- Experience in conflict resolution.- Demonstrated ability to lead and motivate staff and volunteers.- Experience working with a Board of Directors.Character and attitude- Team player who is committed to working collaboratively with staff,volunteers, board and committee members to achieve goals andobjectives.- Self-motivated, confident leader who takes initiative.- Willing to listen and learn from others with a focus on communityneeds over personal interests.- Adaptable in the face of quickly changing circumstances. Highemotional intelligence (e.g., empathize with others and build positiverelationships based on trust and respect).- Committed to social justice and have a passion for creatingcommunities that are inclusive and welcoming to all.Compensation:The successful candidate can expect a starting wage of $34-38/hr depending onfactors such as experience, competencies, and education. Personal and health daysare included with options for benefits after completing 3 months.Application:To apply please submit your cover letter and resume to board@salsburycs.ca
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