Project Officer Role in the Integrated Workforce Management (IWFM) Program
Purpose of this Role:
The Project Officer will provide specialist expertise to support the successful delivery of large-scale, Information and Communication Technology (ICT) enabled business change programs/projects within an IWFM Implementation team.
This role will also provide program support, secretariat, and administration functions.
Key Responsibilities:
* Adhere to defined service quality standards, health and safety policies, and procedures relating to the work being undertaken to ensure high-quality, safe services, and workplaces.
* Support and coordinate the delivery of specialized and/or small to large work packages and projects, ensuring solutions delivered are responsive to customer needs and sustainable in a complex Health environment.
* Ensure projects are managed in accordance with best practice guidelines and the Queensland Health formal project management approach and methodologies, to enable the achievement of consistent and quality project outcomes.
* Develop or assist with the development of project management documentation, including formal project plans, schedules, and status reports.
* Monitor and report on work package activities against agreed criteria.
* Monitor resource allocation within the agreed work package against the Project forecasts.
* Support risk and issue identification, assessment, and mitigation activities by ensuring risks and issues are documented, reviewed, and escalated as appropriate.
* Maintain program/project files in accordance with Queensland Health regulations and policies.
* Assist with the compilation of project management reports and other general administrative and secretariat tasks.
* Ensure use of appropriate project management techniques, methodologies, and tools in line with Queensland Health policy.
* Maintain relationships with and between internal and external stakeholders, facilitate effective communications, and foster relationships through lessons learned, feedback mechanisms, and management of expectations.
* Develop and review project deliverables to ensure they meet quality standards and comply with Queensland Health policies, strategies, and architecture.