Company Description
Montu is one of Australia's leading health tech businesses and a leader in alternative health services. With operations in Australia and Europe, we take a technology-first approach to reshaping the landscape for suppliers, practitioners, pharmacies and patients.
Montu operates a fully integrated, end-to-end ecosystem of healthcare companies that touches every part of the alternative health experience, from patient care through to pharmacy dispensing, clinical education, product development, wholesale distribution and more.
Our brands include Alternaleaf, UMeds, Leafio and Saged. Recognised by the Deloitte Fast 50 as the fastest growing tech company in Australia for two years running – with revenue growth of over 26,000% and 9,000% – Montu is now the largest business of its kind outside North America.
Job Description
Montu is seeking a dynamic and results-driven Business Development/Key Account Manager. The approach will be ensuring that partners are well-informed about Montu's latest products and offerings, aligning these with the distinct needs of their patients and clinics with the best solutions available from Montu. Please note - You will be required to travel 3-4 days on the road for face-to-face appointments.
Primary Responsibilities:
Relationship Management:
GP Networking: Establish and maintain strong professional relationships with a broad network of GPs to understand their needs and concerns regarding patient care and treatment options.
Customer Support: Address inquiries promptly and maintain a high standard of service.
Internal Collaboration: Work with internal teams to manage communications and resolve issues efficiently.
Clinical Support:
Clinical Inquiries: Respond to complex clinical questions and inquiries from GPs, providing evidence-based information and support.
Medical Guidance: Provide guidance on the appropriate use of medications, addressing off-label usage questions and ensuring adherence to regulatory guidelines.
Product Knowledge and Communication:
Field Insights: Share field insights with the internal teams, including medical affairs, marketing, and R&D, to inform product development, marketing strategies, and educational materials.
Community Engagement: Participate in the development of strategies and plans for products and therapies within the healthcare professional community.
Commercial and Sales Performance:
Market Insights: Provide strategic insights and recommendations to the company based on interactions with GPs and knowledge of the GP market.
Cross-functional Collaboration: Work closely with other departments, such as marketing, sales, and regulatory affairs, to align medical strategies with business objectives.
Ongoing Support: Collaborate with customer support teams to maintain customer satisfaction and long-term relationships.
Forecasting and Reporting: Generate and present detailed forecasts, and plan and present reports on account progress, goals, and initiatives.
Achieve Targets: Meet targets for the number of meetings per week, satisfaction, and sales to support commercial growth.
Qualifications:
4+ years experience in key account management; highly desirable if you have experience dealing with General Practitioners or have a hunter mentality.
Strong interpersonal and communication skills, with a track record of building long-standing influential KOL relationships.
Demonstrated ability to drive commercial outcomes and meet sales targets.
Proficiency in conducting market analysis and staying abreast of industry trends.
Bachelor's degree in a relevant field; additional certifications are a plus.
Additional Information:
You’ll be joining a highly motivated, agile team where your ideas and work will directly influence the direction and progress of an expanding global company in a hyper-growth phase. We pride ourselves on our collaborative and driven culture and offer opportunities for advancement to high achievers.
Other benefits include:
Gaining access to SAGED courses and more through the Greenhouse learning platform, fostering continuous growth and development.
Enjoying discounts with over 450 retailers through our Reward and Recognition platform.
The freedom of a full-time, work-from-home role.
Access to co-working spaces in Sydney, Melbourne, Brisbane, and select regional cities.
Mental health support through our wellbeing platform, Unmind.
A private health insurance discount through Medibank.
Up to 8 weeks of paid parental leave.
Swag kits to celebrate key milestones in your journey with us.
Enhancing your home office with our ergonomic equipment reimbursement benefit.
Being part of one of the fastest-growing industries in Australia, improving the lives of hundreds of thousands of patients.
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We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.
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