Embark on a comprehensive training program to launch your banking career and unlock opportunities for growth.
Join Our Team
We offer access to an extensive array of employee benefits and discounts, creating a unique work environment that fosters collaboration and high performance.
Mandarin or Cantonese language skills are highly valued in this role. Please note that our roster system is predetermined, so it's essential to ensure you're available to work the following hours:
* Monday, Tuesday, Wednesday, Thursday, Friday: 8:30 AM - 4:51 PM (38 hours per week)
Make a Difference with Us
As part of the Retail Banking Services team at CommBank, you'll play a vital role in delivering exceptional customer experiences to over 10 million personal and small business customers.
Our commitment to serving local communities spans over 100 years, driving innovation through market-leading products, services, and technology. The impact of our work is felt throughout people's lives, from opening their first account to planning for retirement.
Working with us means making a positive difference in our customers' lives and being there for them when they need us most.
See Yourself in Our Team
In the Customer Banking Specialist role at our Westfield Knox Branch, you will:
* Engage in in-depth conversations with customers to understand their overall banking needs, including Home Loans, Business Banking, and Financial Advice.
* Support customers with inquiries, account maintenance, and applications for credit products.
* Conduct Financial Health Checks to assess customers' financial needs and identify potential changes.
* Educate and demonstrate our in-branch technology and digital banking options to customers.
* Problem solve and provide effective solutions while championing our risk-adverse culture.
What We're Looking For
We're interested in hearing from individuals who have experience delivering exceptional customer service, ideally in financial services, retail, or hospitality.
Key qualities we're looking for include:
* Excellent communication skills and the ability to articulate complex financial terms clearly.
* The ability to ask questions, find solutions, act with integrity, and prioritize the customer above all else.
* A genuine interest in building a career with CommBank.
If you're passionate about making a meaningful impact in the lives of our customers and are eager to grow with us, apply today!