Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces. Accor thus has a portfolio of incomparable brands, led by more than 300,000 employees around the world. More than 65 million members benefit from the group's complete loyalty program, ALL - Accor Live Limitless.
Are you a strong leader with previous maintenance or engineering experience within a strata/MLR operation? Join us as our next Accommodation & Hospitality Manager - Maintenance Manager.
We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!
As our next Maintenance Manager, you will:
Oversee and complete all general maintenance in a timely and efficient manner
Responsible for developing and overseeing a preventative maintenance plan for the Property, revising where necessary and conducting regular checks on all operating equipment
Coordinates, liaises with and supervises external contractors that provide a 24 hour service, to ensure all work activities are carried out.
Seek to implement procedures to assist in improving the efficiency of repairs and maintenance to maintain acceptable costs and high standards.
Provide leadership and direction to maintenance Team Members to ensure maintenance requests are actioned efficiently
Conduct general inspections of the Property, recording the condition of property, plant and equipment and fixtures and fittings
Ensure all chargeable and non-chargeable works are reported in Apollo or similar works tracker used at Property
Responsible for monitoring and maintaining Department expenses (including wages), ensuring the Department is operating in a way that maximises profitability and within budgetary guidelines
Record the costs of repairs done by maintenance personnel and contractors accurately
Plans regular maintenance and up-keep of all equipment and keeps accurate records, responsible for managing all planned maintenance projects
Prioritises tasks according to urgency and importance
Oversee waste management at the Property, ensuring waste is removed at acceptable intervals
Ensure that maintenance stores are kept at the required par stock level. Order stock as required and in a timely manner, liaising with suppliers to negotiate rates
Keep well informed regarding new trends, products and ideas that may benefit the operation. Assist in the formulation and development and implementation of new standards and services as needed
Participate in scheduled training and development provided by Accor to improve self and department standards
Attend Departmental and Body Corporate meetings as required
Compile reports as required
General public area cleaning duties, gardening duties and pool maintenance tasks as required
Provide passionate and friendly service to external and internal guests at all times
Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
Comply with all guest privacy and security procedures
Be trusted to follow correct procedures for all lost property items
Foster and encourage a culture of open communication with other Departments such as Housekeeping and Front Office to ensure requests are actioned appropriately with minimal disruption to guests
Handle all amenities, chemicals and equipment according to specific instructions and Workplace Health & Safety standards, ensuring Maintenance Team Members do the same
Undertake special projects, as directed
What we are looking for:
A strong leader with previous maintenance or engineering experience within a strata/MLR operation to take ownership of the maintenance department
Strong administrative and computer skills as well as exceptional stakeholder management and negotiation skills
A comprehensive financial understanding of managing a profitable operation, and familiarity with WHS legislation compliance would be advantageous
Availability to carry our emergency maintenance work outside of normal working hours, in the event of a full power failure, evacuation fire system re-set and/or failure of mechanical systems
Annual Base Salary: $70,691.40 - $85,000.00 (gross) based on qualifications and experience