Palmers Relocations is a leading provider of residential and commercial moving services in Victoria. With over 50 years of industry experience, we are known for our commitment to excellence, innovation and exceptional customer service. Join our team and be a part of our continued growth and success.
Tasks
Manage and coordinate the packing and removals team to meet service delivery targets and customer expectations
Oversee the packing, loading, transportation and unloading of customer belongings with a focus on quality and care
Ensure all packing materials, equipment and vehicles are well-maintained and readily available
Monitor inventory levels and place orders for packing supplies as needed
Provide hands-on support to the team during peak periods or complex moves
Identify opportunities to improve operational efficiency and implement process improvements
Foster a positive, safety-conscious work culture and provide coaching and development to team members
Liaise with the customer service team to address any customer queries or concerns
Requirements
Minimum 3 years' experience in a packing/removals management role within the transport and logistics industry
Excellent planning, organisational and problem-solving skills
Strong leadership and people management capabilities
Ability to work effectively under pressure and meet deadlines
Sound knowledge of packing techniques, materials and equipment
Forklift and other machinery operating licences highly regarded
Strong customer service orientation and communication skills
Benefits
Competitive salary and performance-based bonuses
Opportunities for career progression and professional development
A supportive and collaborative work environment
Applications close by 16/10/2024.
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