About the role
The Mater Hospital Administration Team has an exciting opportunity for an experienced Administration Officer to join the Appointment Management team in a maximum term full time until 13th April 2025 .
This is a full-time role based at Mater’s South Brisbane Campus. You will work predominantly day shifts on Monday – Friday working a 7.36hr shift. The successful candidate will require availability from 7am-4:30pm. Our clinics are open 6am-6pm, you might be called to work outside your usual hours if required by the clinic.
Salary range: $28.67 - $33.28 (MCA2) per hour plus superannuation and access to salary packaging
What you’ll be doing
As an Administration Officer within Appointment Management, your role will involve but will not be limited to:
1. Provide exceptional customer service to patient and clients
2. Provide administrative support to clinical and medical staff
3. Maintain a high level of discretion and confidentiality, complying with administration, and financial policy and procedures, maintaining accurate, current and accessible files, including maintenance of records of relevant meetings and discussions
4. Continually demonstrate highly developed written communication skills including ability to draft routine correspondence on behalf of the senior management
5. Provide administrative assistance to other senior staff and others as requested
6. Exercise judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined
7. Maintaining and meeting multiple KPI’s on a daily basis
About you
To be successful in your application, you will demonstrate:
8. Experienced in customer service and administration
9. Highly developed time management and organisational skills
10. Strong computer skills including competence in using Excel, and Patient Administration systems (or the ability to quickly learn new systems)
11. Excellent customer service and interpersonal communication skills
12. Ability to organise and prioritise work effectively within a busy, fast-paced, demanding environment
13. Availability for all shifts across a 5-day working week between 6am to 7:00pm
Why join us?
is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.
We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE
14. Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
15. Access to package meal and entertainment expenses via salary packaging
16. Access to leading education and professional development via Mater Education
17. Access to our Employee Assistance Program and on-site pastoral care teams
18. Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
19. Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
20. Access to on-site, discounted parking
21. Discounted food and beverage at various campus cafés and coffee venues
Applications close on Wednesday 30th October 2024. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.