Queensland Fire DepartmentStatusTemporary Flexible Full-timeTenure PeriodUntil NovemberPossibility Of ExtensionYesClassificationAO7Salary$4,948.00 - $5,300.00 per fortnightDivisionStrategy and Corporate ServicesRegion/DirectoratePPL & CULTUREWork UnitRelations & StandardsLocation:Brisbane or RegionalClosing DateMidnight, 6th April 25Reference NoQLD_QFD_20725_25Current Queensland Fire Department employees and volunteers must apply via their internal careers siteAbout UsThe Queensland Fire Department (QFD) provides fire prevention, preparedness, and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities. The QFD provides a multi-hazard emergency response, including road crash rescue, bushfire, hazardous material, technical and vertical rescue, severe weather incidents, remote and swiftwater rescue, and provides a number of functions supporting community safety outcomes.The department encompasses Queensland Fire and Rescue (QFR), Rural Fire Service Queensland (RFSQ), as well as the broader department which work together to pre-empt, prevent, mitigate and manage the consequences of fires and other emergencies on Queensland communities and support our large volunteer membership across the state.The QFD is an organisation that is committed to reframing the department’s relationship with Aboriginal and Torres Strait Islander peoples, communities, and organisations through activities identified in the QFD Reframing the Relationship Plan, contributing to Closing the Gap outcomes and building our cultural capability.Purpose of the roleThe Relations and Standards branch strives to ensure QFD’s workforce upholds the highest levels of professional and ethical standards as is expected of the Queensland Government and the community. It achieves this through several mechanisms, including managing workplace complaints, conducting high-level and complex disciplinary investigations, and proactively identifying and providing advice on conduct related matters. Workforce Support includes the Workforce Liaison; Honours, Reward and Recognition; and the Workplace Standards teams. The unit includes the regional network of Senior Advisors, Workplace Standards (SAWS) that help the unit achieve its aim of increasing people management capability, reducing instances of poor workplace conduct and increasing positive workplace experience.Reporting to the Executive Manager, Workforce Support, you will assist with the support, coordination and functional administration of Central and Northern regionally based SAWS, to ensure that consistent and effective case management, support, and advice is being provided to departmental leaders and personnel in the management of performance and conduct issues. You will perform research, analysis, assessment and writing tasks in relation to conduct and performance matters and take on case management of conduct matters as directed. You will also partner with senior leaders, key stakeholders, external agencies and human resource practitioners to build capability for driving high performance, and support improvement in systems and processes that enable the safe and sustainable delivery of services.Key requirementsHighly Desirable RequirementsAbility to provide complex, strategic and operational leadership to effectively manage teams to deliver high quality services and achieve positive outcomes.Extensive knowledge and/or practical experience in human resources or employee relations or qualifications in these fields will be favorably regarded.Minimum C Class Driver’s Licence (non-restricted).Special RequirementsThe incumbent will be required to travel and work within their area of responsibility and may also be required to undertake intrastate, interstate deployment or travel as required, with the possibility of overnight stays.Your key accountabilitiesResponsibilitiesYour part in the ongoing success of our department, in supporting key frontline services will see you responsible for a variety of work, including, but not limited to:Lead and manage the development of organisational frameworks, policies and procedures, and perform a functional administration and coordination role to support regionally based SAWs.Undertake high-level research into current and emerging issues and trends relating to the prevention and management of unacceptable workplace conduct or corrupt cases, and oversight of grievance resolution.Conduct quality audits on conduct management processes to ensure cases, advice and training being provided is consistent across the state and meets the departments legislative and industrial obligations.Provide advice and support on strategies and policy solutions to manage complex performance and conduct matters, and coach line managers on their implementation to build and retain an inclusive, diverse and capable workforce.Partner, engage and consult with key internal and external stakeholders to research, design and develop resources to support the regional SAWS network and educate line managers (including volunteers) to improve the management of employee conduct and performance.Prepare and review correspondence, reports, submissions and presentations on key topics and research activities which support organisational requirements in accordance with departmental requirements and governance.Represent and promote the interests of the unit at internal and external meetings and forums and negotiate agreed outcomes that ensure compliance, and develop a workforce that models professional and ethical behaviour.Manage and oversee the functions of regional based SAWS and administration functions, fostering positive teamwork and building capability through coaching others, providing performance feedback, conflict resolution and encouraging career development.CapabilitiesRoleTo determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the “key accountabilities” for this role:Leadership Competency Stream – Team Leader (leading others)VisionLeads change in complex environmentsMakes insightful decisionsResultsBuilds enduring relationshipsDrives accountability and outcomesAccountabilityFosters healthy and inclusive workplacesDemonstrates sound governanceOnce you join us we will want you to exemplify the QFD shared values of:RespectIntegrityTrustCourageLoyaltyWant more information?Please contact Samantha Barker, A/Executive Manager on phone 0437 247 492 or email samantha.barker@fire.qld.gov.au.How To ApplyPlease refer to the QFD Public Service Application Guide (All PS Classifications/Streams and Senior Officer) for information on how to apply for this role and contact us to discuss any reasonable adjustments if required.
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