As we mark over 50 years of success, our commitment to our people remains at the heart of everything we do.
We prioritise a healthy work-life balance, create opportunities for career growth, and foster a workplace where every employee feels valued.
Together, we play a pivotal role in shaping the future of healthcare in Australia.We are seeking a Rostering Officer to join our team for a permanent role based in Armidale or Tamworth.
Reporting to the State Manager you will be the first point of contact for a range of enquiries from clients and staff.
You will join an established team with the responsibility of allocation of shifts to our Support Workers for our Home Care clients.
Responsibilities include: Manage the roster according to the Annual Workforce PlanAnswering phone calls and assisting with client and stakeholder enquiriesScheduling of support staff and ensuring all shifts are filled in a timely mannerUnderstanding the client needs to match appropriate skilled staff to clients; to deliver services in line with their care planIdentifying gaps in the roster, ensuring there is a pool of support workers credentialed and ready for shiftsSupervision of support workers on a regular basisEngage and communicate effectively within all divisions of Home CareReporting incidents immediately in line with the Home Care Incident reporting policiesPerform ad hoc duties and projects assigned by your manager To be considered: Ability to answer phone/email enquires in a fast-paced environmentExperience in rostering within the healthcare sector (desirable)Driven, passionate and dedicated to scheduling effective services for clients and staffAbility to calmly perform in high pressure situationsExcellent communication and customer service skillsCurrent or willing to obtain National Police check About HCA:Healthcare Australia (HCA) is Australia's largest specialist healthcare workforce provider.
We are a large and diverse healthcare business with a strong presence in the staffing of nursing, community, medical, corporate, allied and Crisis Response Management sectors in all States of Australia.We play a crucial role in shaping the future of Healthcare in Australia and we enjoy a working environment where our employees feel valued.Please apply with your current CV and cover Letter.
At HCA we are committed to embracing diversity and committed to providing a safe working environment.
Only short listed candidates will be contacted